Digital transformation of businesses and their information systems are a hot topic across the wireless industry, as companies seek to do more with their data and leverage the cloud to speed time to market while lowering costs. Amdocs and NetScout are trying to support digital transformation initiatives with the right sized data and service applications for service providers and enterprises, and those efforts were on display at CTIA Super Mobility.
Yael Shatsky, head of marketing for Amdocs’ new Optima platform for midsized enterprises, service providers and mobile virtual network operators, said the company realized that midsized telecom companies “had the same challenges in terms of satisfying customer demands for excellent service and variety of products as the mega players in the market, but they had less financial flexibility due to the size of their subscriber base. They need to be extra cautious about infrastructure, especially a part of it as important as billing and customer care, to stay successful.”
Amdocs launched the Optima solution at the CTIA show and has set up a new business unit at the company to support the platform, which is designed to “consolidate and expand” Amdocs’ current offerings for midsized businesses. It supports prepaid and postpaid business support systems and can be integrated with other operations support systems/business support systems.
Concurrently, Amdocs announced that Optima is being used by submarine fiber optic cable provider Seaborn Networks, which provides connectivity between the U.S. and Brazil. The company now has a seven-year managed services contract with Amdocs to bring in new pricing models and handle customer relationships, which Optima will facilitate.
NetScout, meanwhile, is taking a consolidation approach to big data with a new platform that can feed data into multiple analytics stacks for broader information technology, business intelligence and security applications to simplify big data analytics efforts and platforms. NetScout described the new solution as “[mining] IP traffic intelligence in real time, to deliver timely, accurate and actionable information to service assurance, cybersecurity, and business intelligence applications on a single platform for the first time in the industry.” InfiniStreamNG can be deployed virtually or via software or hardware appliances, according to NetScout, and the company called the new platform its “first proof point of the combined assets and technologies” brought together when it made a $2.6 billion purchase of Danaher’s communications business in 2015.
Anil Singhal, president and CEO of Netscout, said in a statement that the new “information platform” integrates the company’s core Adaptive Service Technology with technologies it gained from the Danaher purchase.
“In just one year since completing this acquisition, we have delivered a modern, platform-agnostic, and highly cost-effective solution that doesn’t require costly middleware due to our smart data approach for processing, storing and accelerating the collection and analysis of wire data,” Singhal added, saying that the platform can accelerate digital transformation initiatives.
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