IRVINE, Calif.—FieldCentrix has been named the field service automation software vendor of choice for Excellence Alliance Inc. (EAI), a service organization of independent HVAC/R contractors.
“As the premier network of independent contractors dedicated to excellence, EAI is committed to providing our members with the highest quality programs, products, and services,” said Bob Newton, strategic purchasing manager for EAI. “We thoroughly examined the available field service software products and quickly determined the best company to give our members a competitive edge, while meeting the standard of excellence our members expect, was FieldCentrix.”
EAI uses the FieldCentrix Enterprise solution, which consists of FX Mobile for field technicians; FX Service Center for centralized call taking, dispatch and office personnel; FX Interchange for fast back-office integration; and FX Foundation for database, security and infrastructure.