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Home - AT&T Mobility's top brass downplays iPhone defections
Carriers

AT&T Mobility's top brass downplays iPhone defections

by Matt Kapko March 3, 2011
written by Matt Kapko March 3, 2011 Share
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Now that Verizon Wireless has been carrying the long-time flagship and most exclusive device at AT&T Mobility for a couple weeks now, everyone wants to know how many AT&T customers actually left to join the ranks of Verizon.
Neither carrier may fully let on how many customers they lost or gained as a result of this shift, but AT&T is publicly downplaying the numbers just the same.
“We haven’t seen any surprises, and everything is pretty much within our expectations,”Ralph de la Vega, AT&T Mobility’s president and CEO, said at a Morgan Stanley technology conference, according to PC Magazine.
De la Vega declined to get into specifics, nor would he say how much of a decline he expects down the line when customers contracts are up. “It’s a little bit early to tell,” he said. “The situation is volatile — it changes from one week to the next.”
For its part, Verizon Wireless has said that early iPhone sales were the strongest it has experienced for any device launch, but there’s no telling how many of those purchases came from existing customers or iPhone users previously on AT&T Mobility.

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Matt Kapko

Former Feature writer for RCR Wireless NewsCurrently writing for CIOhttp://www.CIO.com/ Matt Kapko specializes in the convergence of social media, mobility, digital marketing and technology. As a senior writer at CIO.com, Matt covers social media and enterprise collaboration. Matt is a former editor and reporter for ClickZ, RCR Wireless News, paidContent and mocoNews, iMedia Connection, Bay City News Service, the Half Moon Bay Review, and several other Web and print publications. Matt lives in a nearly century-old craftsman in Long Beach, Calif. He enjoys traveling and hitting the road with his wife, going to shows, rooting for the 49ers, gardening and reading.

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