CINCINNATI-Convergys Corp. announced it has acquired the business and assets of bankrupt TelesensKSCL Ltd. of Edinburgh, Scotland, a subsidiary of TelesensKSCL AG of Cologne, Germany.
TelesensKSCL, which was a developer and licenser of billing systems for voice and data services to 19 million telecommunications customers in 30 countries, counted three of Vodafone Group’s European operations, Hong Kong’s Smartone and Finland’s Radiolinja Oy among its clients.
Convergys provides billing and employee and customer care services to telecommunications, Internet, cable television and broadband services providers in 40 countries, supporting 120 million end-user customers.
At the request of the bankrupt company’s board of directors, the Royal Bank of Scotland plc appointed three executives of Deloitte & Touche as receivers on June 26, a week before the Convergys acquisition closed.
As a result of the transaction, Convergys said it would employ about 230 former Telesens employees in Scotland and France. Convergys also said it will continue to support Telesens products and existing client base, in particular strengthening its support of two Tier One clients previously shared with Telesens: MmO2 and Orange France.
“First of all, this acquisition builds on our publicly stated strategy to accelerate revenue growth and market coverage in billing and customer care internationally,” explained Steve Robertson, president of Convergys International. “Second, Convergys is a financially stable company and a world leader in billing and customer care. This acquisition brings financial stability and deep operational resources to support TelesensKSCL’s clients who faced critical uncertainty about the future of their billing systems with the announcement of TelesensKSCL’s insolvency.”
