MINNEAPOLIS-ADC, a fiber optics, network equipment, software and integration services supplier for broadband, multiservice networks, announced Singl.eView Web, a new application for its Singl.eView platform.
Singl.eView Web is an Internet-based convergent billing and customer management solution. With this new solution, designed specifically for communication service providers (CSPs), customers can pay bills, access account information and order new products and services. The company said the program will help CSPs save money while increasing customer bases and revenue.
“Many customers want more control over their account information and they want to pay their bills online,” said Larry Barker, president of ADC Software Systems Division. “Singl.eView Web gives customers a secure platform to manage and pay bills, order products and services and engage in self-care from their desktop or mobile phone any time of day. Giving customers that ability helps CSPs build loyalty, increase revenue and reduce operational costs to stay competitive.”
According to ADC, service providers can deploy Singl.eView Web in approximately 30 days.
