CINCINNATI-Cingular Wireless L.L.C. extended its contract with Convergys Corp. The deal calls for Convergys to manage and support billing for Cingular’s customers on its Customer Assistance Resource Environment billing system.
Convergys said it will continue to operate its CARE billing system as well as provide technical support and system enhancements. The company will provide services at Cingular’s Alpharetta, Ga., data center.
