Subtel amends telecoms law in Chile, starts to inspect ISPs

by Roberta Prescott
Chilean telecoms regulator Subtel has made amendments to the General Telecommunications Law passed by Congress so that from now own Internet service providers (ISPs) are prohibited to block arbitrary applications, services and Internet content, and companies have to be transparent to users about trading conditions in their plans.

These changes are part of Net Neutrality Act, which establish the rights of Internet users to know clearly the technical and commercial conditions of broadband plans offered in the market. Operators cannot establish arbitrary or discriminatory procedures for blocking access to services, content and applications available on the network.

Subtel has announced that, due to this new framework, the Department of Telecommunications began a thorough inspection of Internet companies and their broadband plans to verify full compliance with the provisions set out in the regulation, particularly in regard to the information that end users receive.

Along with this, ISPs were instructed to send the contracts associated with Internet plans that are traded on the market today to the government for review to see if they comply with the Neutrality and Consumer Law.

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