Jeff Kagan

Twitter is playing with fire. They are making a mistake that may be costly to them moving forward. They thought the way their users interacted with them needed an update. …

Today, 5G wireless is getting so much attention in the media and the marketplace. It raises the question, which wireless carrier offers the best, fastest and most consistent 5G connection? …

Everyone knows Verizon and Verizon Wireless. They are an industry leader. Their stock is one of the strongest in the industry. However, according to users, the last several years have …

  There has been so much talk about transforming our wireless networks from 4G to 5G, but it is starting to look like Verizon Wireless is at a competitive disadvantage …

After spending the weekend at the AT&T SHAPE 2019 event at Warner Brothers studio in Hollywood, I am both excited and full of anticipation with how AT&T is growing and …

The mistakes companies make over time put them in the crosshairs of the U.S. government for antitrust and monopoly action. Suddenly the heat is being turned up for successful tech …

In order to grow, wireless carriers are expanding into a variety of new digital experiences like pay TV, entertainment, news, digital advertising and much more. Each is taking a different …

Let’s clear up some confusion. There is a battle being fought in the wireless industry over leadership with 5G patents. Some companies say the quality of patents is most important. …

Have you been following the incredible transformation and growth of AT&T in the last several years? It is becoming a giant in the fields of wireless with AT&T Mobility, telecom, …

Once again, the game of influencer marketing is changing. In recent years, I have met quite a few very interesting and successful people called social media influencers. They are regular …

Companies have begun investing in AI, the next transformative technology. However, many are wasting money focusing on the wrong areas at this early stage. True, in coming years the AI …

A few years ago, the cable television competitors like Comcast Xfinity Mobile, Charter Spectrum Mobile and Altice Mobile said they would re-enter the wireless space. The question was, would they …

5G will usher in a new age to the wireless industry. There are several different levels or sectors where 5G will play a transformative role over the next decade. Carriers …

Last week I gave an interview to Bloomberg about my thoughts on the trouble the T-Mobile, Sprint merger is suddenly having. Plus, we are learning that Sprint is in much …

AT&T Ready to Go is a great service idea whose time has finally come. Instead of you going to the store to buy your next smartphone or tablet, what if …

Why is the U.S. government warning U.S. companies and users to stay away from Huawei? Last week I visited with Joy Tan, senior vice president of the Chinese wireless and …

Why is Verizon struggling with their 5G Home service? Every wireless carrier wants to be first at something. So far, AT&T is first to 5G mobile and Verizon is first …

Over the last few years, we have been discussing whether to allow or block the proposed T-Mobile, Sprint merger. All along I have said, after weighing the pros and cons, …

If you look for events that will kick an industry into high-gear for growth, look no further than the wireless industry, which is primed with 5G, AI, IoT and other …

It was exciting when Comcast entered wireless with Xfinity Mobile. The same when Charter entered with Spectrum Mobile. I think the same thing will happen when Altice Mobile enters later …

A funny thing happened last week at the MWC19 wireless show in Barcelona. We were expecting the focus, once again, to be on 5G, AI, IoT, the cloud and so …

At the MWC19 show, 5G is coming on fast, but is it secure? The last thing we want to do is set ourselves up for failure. That’s why we need …

Does your influencer marketing program work, or is it a total waste of time and money? The answer is simple: it depends. The vast majority of influencer marketing is probably …

Innovation, new competitors and a changing industry are both a threat and an opportunity. Something I call the “sticky-bundle” is helping existing companies hang onto and stabilize their customer base …

After a decade of swings and misses, Microsoft finally threw the smartphone towel and is exiting the business. I have discussed this many time over the last decade. Microsoft has …