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Four elements of a successful data strategy

What are the basic elements that make a data strategy successful and executable? Mike Gustafson, president of business intelligence and analytics company Search Discovery, recently gave his take on the four elements of an executable data strategy that achieves useful integration of data and analytics. Gustafson,...

Industry weighs in on a national data privacy framework

In recently released comments, network operators and other telecom players expressed general support for federal data privacy regulation -- especially if the alternative is a patchwork of state or even local guidelines. The U.S. Department of Commerce's National Telecommunications and Information Administration asked for public...

Painting a clearer picture: The role of data analytics in network visibility

The proliferation of the internet of things, video streaming services and new applications such as augmented and virtual reality are three trends driving the use of data analytics solutions for network visibility, according to Rohan Joy Thomas, research analyst with Frost & Sullivan's communication...

2019 tech trends: AI, analytics, autonomous things and more

Gartner identifies 10 tech trends to watch next year Autonomous "things", digital twins and an "empowered edge" are some of the top -- but perhaps not fully recognized -- tech trends to watch in 2019, according to Gartner. “The future will be characterized by smart devices...

Fleet management data drives changes to driver behavior, new Verizon analysis says

New analysis from Verizon shows the impact of data from fleet management The use of fleet management software to analyze information from connected vehicles is resulting in real value for businesses in terms of safer and more efficient driver behavior, according to new analysis from...

Mobile networks want to use your data for social good—should you let them?

The use of mobile network ‘big data’ can play a key role in tackling infectious disease, disasters and environmental crises, but the privacy of individuals remains paramount, says Mats Granryd, Director General of the GSMA. The ways in which our personal data is used...

Complexity of 5G requires automation of network operations

The role of AI in transforming network operations management The deployment of 5G will see a massive increase in radio sites as operators densify networks to support incredible concentrations of devices and dramatic increases in throughput. At the same time, 5G will support a huge...

Intel reports Q2 revenue growth in every business unit

Intel PC, IoT, data center, memory businesses all up This week Intel reported what Interim CEO and CFO Bob Swan characterized as an "outstanding" Q2 marked by revenue growth across all PC and data-centric business units. He said the company expects a record-setting 2018 marking...

California’s research network connects science and community

An interview with CENIC CEO Louis Fox reveals the interconnectedness and importance of broadband and wireless to researchers and community at large. CENIC — the Corporation for Education Network Initiatives in California — wants to connect the state of California into one giant wireless mesh network. With...

Syniverse launches secure network service aimed at MNOs for IoT, enterprise

Syniverse aims to help MNOs offer new, secure enterprise and IoT services Syniverse is offering a new, secure network-as-a-service aimed at helping mobile network operators offer secure internet of things, network and application services. The new Syniverse Secure Global Access builds on Syniverse' position as a...

Carriers pledge to limit aggregators’ access to customer location data

Following press investigations and congressional concern about leaks and improper use of consumer location data provided by mobile network operators, the national carriers have said that they are ending relationships with aggregators and/or will strictly limit aggregators' access to such information. Verizon, AT&T and Sprint...

A New Genre of Customer Experience Awareness Metrics and Tools

  The Net Promoter Score (NPS) has emerged as a popular tool across industries for measuring and gaining insight into satisfaction ratings and whether a customer is likely to recommend a particular good or service. Many telecom service providers have adopted the NPS methodology, and...

Verizon expands cybersecurity services

Verizon combines threat data from its network with data breach research, Anomali partnership Verizon is expanding its managed cybersecurity offerings, dipping into threat-related data it collects across its own network to inform "cyber-situational awareness" for its customers. Bryan Sartin, Verizon’s executive director of security professional services,...

Fishing the Data Lake – How to Harness Big Data Productively

  As they face innovations in new services, rising customer expectations, and intense competition, operators look for fresh ways to obtain and deliver new efficiencies, better quality, new revenue, and a better customer experience. One way is by turning to data analytics. There is, however,...

Report: Consumers want zero-touch customer experience from operators

Ericsson says zero-touch is now a customer expectation U.S. smartphone user Jennifer, 29, summed up during an Ericsson-led focus group a complaint many of us likely share regarding customer experience interactions with telcos: "The automated voices I speak to make me so frustrated. They don’t...

Oracle focused on AI, machine learning

Oracle AI, machine learning solutions mark move toward automation The long view on telecommunications networking is automation of management and operational processes. This is highlighted with the advent of 5G, which is designed to provide connectivity for billions of new devices with a wide range...

Oracle VP highlights what happens when data leaves your devices

Device sensor data, app data, network data, "goes to Google," Oracle VP says During a keynote presentation at the Competitive Carriers Association's Mobile Carriers Show, Oracle Vice President of Strategic Initiatives Peter Lord provided an illuminating look at the amount and specificity of data sent...

Ericsson focuses on regional carriers with cloud solution

LAS VEGAS--Four regional carriers in the U.S. are working with Ericsson to realize the cost and performance benefits associated with moving network operations management to the network infrastructure vendor's cloud-based solution. The launch partners for Ericsson's Network Management as a Service are Chariton Valley,...

Nokia adds AI to its customer analytics software

Nokia has released a new version of its customer analytics solution that incorporates artificial intelligence algorithms, and the company says that the changes means getting faster results. The new AI algorithms for Nokia's customer analytics software were co-developed with Nokia Bell Labs.  Shelley Schleuter, head...

Cisco, Teradata partner on architecture and analytics for smart cities

Partnership focuses on analytics, data architecture Cisco and Teradata are partnering on a platform for smart cities that integrates Cisco's Kinetic for Cities IoT platform with Teradata's big data analytics capabilities. "The good news is, smart cities are starting to happen," said Maciej Kranz, VP of...

Netscout Q&A: Service assurance in the age of network virtualization

Dynamic service assurance is needed to support IoT and 5G In an interview with RCR Wireless News during Mobile World Congress 2018, John English, Netscout Systems product line manager, explained the challenges operators face in maintaining service assurance as they virtualize infrastructure to gradually automate...

Sprint taps Synchronoss to revamp enterprise digital strategy

Sprint will use Synchronoss Technologies' Digital platform to boost its business services with a streamlined, smarter online portal for enterprise customers and expanded internal capabilities for customer care. The digital transformation partnership was announced today and is aimed at simplifying Sprint's operations and reducing...

Oracle expands data centers, autonomous cloud services

Oracle is boosting its cloud service offerings on all fronts: physical footprint, service-level agreements and expanded automation features across its cloud platform. In a series of announcements today, the company outlined a significant expansion of its data center regions and the level of automation in...

Up close and personal: Wi-Fi analytics at the Super Bowl

Fans who make it to Super Bowl LII at US Bank Stadium in Minneapolis, Minn. this weekend may not be able to get close to Eagles head coach Doug Pederson or the Patriots' Bill Bellicheck, but they will be able to touch base with...