Forget the device, it's about the experience
In the highly competitive wireless provider market, customer loyalty remains a significant challenge. Carriers continue to seek new ways to increase customer satisfaction and renewals, primarily by advertising devices, coverage areas and pricing. However, loyalty is often won...
For communication service providers searching for new revenue streams, direct carrier billing opens the door of opportunity as it enables them to directly participate in the over-the-top market by providing a payment option for consumers to charge their mobile phone bills. This also means...
Eric Herzog of Violin Memory explains to RCR Wireless how flash memory has disrupted the telecommunications storage market. Violin has led disruption of the memory market for telcos with five out of the 10 biggest carriers in the world using its flash memory solutions.
Herzog...
