All wireless carriers may look equal, but there is a difference. In fact, I have made plenty of mistakes over the years in choosing the best carrier and plan. So, let me share with you some of what I have learned so you can...
What makes T-Mobile and Consumer Cellular the favorites of consumers in the latest customer survey conducted by Market Force Information?
The domestic telecom space is a highly competitive environment, with four nationwide operators battling tooth-and-nail to attract new customers. That battle includes both stealing customers from...
Latest J.D. Power survey found AT&T just ahead of T-Mobile among postpaid, Consumer Cellular tops among prepaid providers
AT&T Mobility just edged out rival T-Mobile US among “full-service” mobile operators in “wireless purchasing experience performance,” according to the latest survey from J.D. Power.
The survey of...
Last week I had a conversation with John Dwyer, president of Cricket Wireless, about the rapidly growing and changing prepaid wireless space. There has been lots of change going on at the prepaid side of the wireless industry. Let me share with you some...
AT&T supplanted T-Mobile as the best performing full-service carrier in the latest J.D. Power customer care survey, Consumer Cellular tops for no-contract service
AT&T Mobility jumped T-Mobile US for the top spot in customer care satisfaction, according to the latest J.D. Power U.S. Wireless Customer...
A new survey from Market Force found T-Mobile topped Verizon among full-service carriers, while Consumer Cellular outpaced Cricket among second tier
T-Mobile US has made hay in the wireless space as the self-proclaimed “un-carrier” catering to the pain points of consumers, with proof of those...
