Consumer Reports

Verizon Wireless came out on top of its nationwide rivals in Consumer Reports‘ latest consumer survey of wireless operators. The carrier received favorable scores for voice and data quality and …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …

Just over two-and-a-half months after its launch, U.S. Cellular Corp. (USM) said more than one million customers have signed up for or switched to its The Belief Project rate plans. …

Fresh off its strong showing in the latest consumer satisfaction survey from Consumer Reports, U.S. Cellular Corp. (USM) plans to go for broke during the remainder of the holiday shopping …

AT&T Mobility took last place in Consumer Reports’ annual survey of wireless service providers. The carrier has worked extensively to try to better its networks amid claims that its traffic …

While technology and its stakeholders are often blamed for holding back on the roll out of new major platforms like mobile payments, unmitigated problems around security can and should cause …

The Federal Communications Commission appears poised to begin crafting federal guidelines on early termination fees, with Chairman Kevin Martin offering a blueprint on how a national regime might look.At the …

AT&T Mobility is taking on Verizon Wireless and its “best coverage” quality claims, a move some observers of the telecom industry say is overdue. “I’m surprised it’s taken them so …

In its annual rating of wireless service, Consumer Reports christened Verizon Wireless and Alltel Corp. its top picks-and largely panned service from Sprint Nextel Corp.Based on nearly 48,000 responses from …

Um, you know that fewest-dropped-calls claim? Never mind.After spending a big chunk of its massive $1 billion budget bludgeoning the American public with the message that it has the “fewest …

In a sense, the iPhone phenomenon-the feeding frenzy that gave instant icon status to a multimedia device that was conceived outside the box before a single consumer had even removed …

Verizon Wireless earned another round of kudos from Consumer Reports’ annual survey of wireless carriers, but Alltel Corp. outpaced other carriers in two new markets included in this year’s results. …

Under the banner, “Simpler and Slimmer,” Consumer Reports’ January 2007 issue weighed in on a handset category that has even the experts scratching their heads. At CTIA I.T. in September, …

YONKERS, N.Y.-Crappy New Year to all. Or, at least, to some. Consumer Reports has taken a look at mobile carriers and handsets in the United States in its January 2007 …

Wireless carriers struck out once again in Consumer Reports’ annual survey of cellular phones and service. Cingular Wireless L.L.C.’s acquisition of AT&T Wireless Services Inc. came in for particularly harsh …

YONKERS, N.Y.-Wireless carriers struck out for a fourth straight year in the annual survey of cellular service and phones conducted by independent evaluator Consumer Reports. Cingular Wireless L.L.C. acquisition of …

WASHINGTON-T-Mobile USA Inc., with challenges aplenty as the smallest national cell-phone carrier, has unwittingly angered the nation’s top consumer group and publisher of an influential magazine that rates mobile-phone carriers. …

Wireless carriers have gained a level of satisfaction among business users equal to wireline offerings, but are still struggling to gain truly loyal subscribers, according to the Walker Loyalty Report …