Imagine your CSR or one of your dealers entering your system where a virtual assistant helps them fully know the customer, not missing a detail, while offering the best available product the customer can buy or reminding the CSR about an opportunity for a...
Leverage big data to enable agility and transformation
Some see it as a threat to business, others see it as a huge business opportunity: digital disruption. But what does digital disruption mean?
It describes the digital developments in technology that impact existing products, services and business...
Close your eyes and imagine: You’ve booked a trip to exotic Maheshwar, Madhya Pradesh, in India. Now, you need to book a hotel and choose between an authentic modern Indian-style hotel, a local hotel chain or a youth hostel. What would you choose and...
The expanding B/OSS software firm is bringing its unique take on the configure, price, quote process to the global communications service provider market.
As the communications service provider space becomes increasingly crowded and competitive, retaining customers and reducing churn are paramount to business success. With...
