retail

In the huge universe of wireless communications comes a world of confusion. It’s common knowledge that customers have issues with their phones, service, new programs and devices, you name it. …

Sprint Nextel Corp. plans to begin selling its touchscreen Instinct phone through its retail outlets on June 20, a date that may put the device on store shelves at almost …

Editor’s Note: RCR Wireless News has teamed up with Yankee Group to conduct a series of market surveys of RCR Wireless News’ subscribers to gauge their thoughts on various technology …

Rural mobile-phone operators have asked the Federal Communications Commission to investigate exclusivity deals between the industry’s major carriers and handset vendors, taking aim at an entrenched business practice that they …

Boost Mobile is hoping to boost sales with a line of new retail stores.The Sprint Nextel Corp. division opened outlets in Hialeah, Fla., Huntington, Calif., and Houston, offering customers and …

THE GROUND CONTINUED TO SHIFT in the tumultuous mobile virtual network operator space this month as one player announced plans to call it quits, another explores a potential merger and …

Forces swirling throughout the wireless industry are clearly shaping handset offerings expected to reach U.S. consumers in the second half of this year. While that pattern has been typical in …

Editor’s Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what’s hot in wireless. The wireless retail space …

Editor’s Note: Welcome to Reality Check, a feature for RCR Wireless News’ new weekly e-mail service, Mobile Content and Culture. We’ve gathered a group of visionaries and veterans in the …

Apple Inc.’s foray into the global handset industry is a work-in-progress, judging by last week’s events, just as its initial, domestic rollout was marked by adroit tactical shifts.A sudden avalanche …

Best Buy Co. Inc. is stepping up its European cellphone business to the tune of $2.14 billion.The big-box U.S. retailer said it will acquire a 50% stake in The Carphone …

As customers walk away from wireless retail stores, they are less satisfied with the experience, largely because of a lack of product information and promotional incentives, according to the latest …

Rural Cellular Corp. sued Alltel Corp. in federal court, accusing the Arkansas-based cellphone operator of undermining a $48 million wireless deal between the two companies.RCC last year completed its purchase …

Qwest Communications International Inc. is jumping wireless ship from its current mobile virtual network operator relationship with Sprint Nextel Corp. to reselling Verizon Wireless services. The move, expected to begin …

America is the proverbial “melting pot,” a nation of immigrants and their neighborhoods. With greater than 80% wireless penetration, everyone needs a mobile phone. Add the complexity of the shifting …

Nokia Corp. today said three new, quad-band handsets would reach market in the third quarter, but said nothing about possible deals with GSM carriers in the United States.All three offer …

Shares of RadioShack Corp. plunged after the retailer blamed a disappointing quarter on slowing Sprint Nextel Corp. sales.The Texas-based chain reported a first-quarter net income of $38.8 million, down 8.7% …

Verizon Wireless reported a strong first quarter with a net gain of 1.5 million wireless customers and a nearly 49% increase in data revenues. Verizon Communications Inc. stock was up …

Editor’s Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what’s hot in wireless. Regional wireless operator Cellular …

Technophiles and industry insiders chatter constantly about HTC America’s devices, with the savvy to look under the hood of carrier branding for the smartphone player partnered with Microsoft Corp. The …

Sprint Nextel Corp.’s wireless resale relationship with three of the nation’s largest cable companies has come to an end. According to media reports, Comcast Corp., Time Warner Cable Inc. and …

Nokia Corp. bulked up its music offerings, inking a deal with Sony BMG and adding two new handsets to its XpressMusic line.The Finnish company said Sony BMG has joined its …

Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. …

OK, Mark Twain’s “mysterious stranger” was actually Satan’s nephew, and we’re certainly not deriding the devilish Steve Jobs or his wonderful company – but the theme of unwanted intrusion is …

You might be surprised at how much mutual strategy a carrier and handset vendor can pack into a single device. Consider the Z750a by Sony Ericsson Mobile Communications for AT&T …