Service Assurance

Service assurance is officially graduating from an era of dashboards, tickets, and engineers scrambling to find what’s gone wrong to swift root cause analysis and proactive fixes As AI moves …

As AI adoption accelerates, telecom operators have a chance to claim a central role in the AI economy, says Spirent (now part of Keysight). To seize it, they must move …

RADCOM posted revenue of $71.5 million for fiscal 2025, up 17.2% year-over-year, marking steady growth for six years in a row In sum — what to know: Strong financial performance: …

Agentic AI success in telecom depends on the availability of meticulously curated, multi-domain data derived from network transactions and interactions Agentic AI tops many telecom providers’ strategic objectives for 2025. Recognizing …

What do modern network test and assurance tools and strategies need to look like, to satisfy operator needs and provide a positive user experience? Complexity is one of the fundamental …

The expectations for generative artificial intelligence in the telecom space are high: McKinsey & Co. says gen AI could revitalize telco profitability; Ericsson says that it is already transforming the …

Spirent is already taking steps to automate service assurance in carrier networks At the recent Test & Measurement Forum, Spirent Communications Senior Director of Assurance Strategy Ross Cassan laid out …

In this episode of Will 5G Change the World? NETSCOUT’s Greg Mayo, senior director of engineering, looks at where 5G is (in terms of successes and areas for improvement) after …

The telecom industry always expected that taking the next step in 5G network evolution, moving to full 5G Standalone (5G SA) networks, would be a heavy lift. And indeed, 5G …

Private networks present a number of challenges for testing and assurance. By their nature, private networks are delivering some type of service aspect that cannot be achieved via the public …

Considerations include operational readiness, business case development and go-to-market strategy A logical, virtual, end-to-end network slice that automatically comes into being to serve the exacting requirements of a particular horizontal …

Cisco has announced plans to buy out private-equity-backed network monitoring and assurance company Accedian, which has been partnering with the IT and networking giant on assurance for telco networks. Financial …

With the move to a service-based architecture, what does it take for operators to become cloud native?  With meaningful new 5G revenues failing to materialize with the Non-standalone architecture, operators …

The three (not so) easy pieces of 5G service assurance—orchestration, the edge, and end-to-end visibility Here’s a hypothetical: A manufacturing enterprise has looked at its options for gaining production efficiencies …

Swisscom is putting the ‘world-first’ tech to work in its newly deployed 5G network, Ericsson said Ericsson on Tuesday announced a collaboration with network performance app developer Netscout and Swiss …

Adaptive Service Assurance correlates quality KPIs with Amazon CloudWatch telemetry, EXFO said Network testing and monitoring solution vendor EXFO on Monday announced that its Adaptive Service Assurance (ASA) solution is available through …

VMware’s telco cloud automation and service assurance offerings also get new features and enhancements VMware on Thursday announced changes to its telco cloud portfolio that it says will help Communication Service Providers …

Now Platform Tokyo gets telco features “with service delivery, care, and assurance in mind” Enterprise workflow management software maker ServiceNow has announced the release of Telecommunications Network Inventory (TNI), a workflow management …

5G is a “strong, enduring growth driver,” Spirent says Spirent Communications saw strong performance and record orders during the first half of the year, driven by 5G and its targeting …

Scaling up to the cloud is about being smarter, not working harder 5G Standalone (SA) requires a fundamentally cloud-native approach. The 5G core is built on cloud-native principles, designed to provide …

Service providers have to deal with increasing complexity in their networks and services, amid what have been highly manual and ponderous service assurance deployments that almost inevitably result in visibility …

EXFO says its full-stack 5G service assurance helps operators detect, correlate and resolve problems, regardless of the fault’s location.

VMware this week announced the general release of Telco Cloud Service Assurance, a rebranded and refeatured Telco Cloud Operations stack.

Amdocs calls its $188M purchase of service assurance SaaS maker Mycom OSI a strategic play for intelligent network automation, 5G and cloud.