Story edited to clarify Sprint deal is not with T-Mobile US affiliate IWireless
Sprint plans to merge its Assurance business with I-Wireless’ Access Wireless in a move to improve targeting of government’s Lifeline program
Sprint is parsing out one of its several prepaid brands, announcing a...
In prepaid battle against T-Mobile and Sprint, AT&T expanded retail distribution for its Cricket Wireless brand, adds Dominican Republic calling option for GoPhone
AT&T Mobility continues to keep pressure on the prepaid market, announcing expanded availability of its Cricket Wireless “premium” brand and international capabilities...
Sprint prepaid brand Boost Mobile offering switchers 50% discount on family plans
Sprint continues to throw 50% discount offers at the market, with the latest offering up to half off for customers selecting multiple lines of service from its prepaid-focused Boost Mobile brand.
The carrier said...
Sprint prepaid efforts turn towards Virgin Mobile with plan alterations
Sprint is looking to regain some prepaid mojo with its Virgin Mobile USA brand rolling out a trio of new “unlimited” plans packed with data and the carrier’s recently launched music streaming service.
The new...
The Sprint Boost Mobile platform looks to re-invigorate lagging prepaid efforts
Sprint’s Boost Mobile prepaid brand picked up new rate plans targeting multiline accounts and is now offering to pay customers to watch advertising content through a downloadable application.
The new Boost Family Plan provides...
The latest front in the ongoing T-Mobile and Sprint feud draws MetroPCS into the mix
T-Mobile US is back on the offensive against rival Sprint, announcing its own version of a 50% rate plan discount for its MetroPCS prepaid brand.
The deal, which begins Jan....
Verizon rolls out slight alterations to prepaid plans
Verizon Wireless goosed its prepaid plans ahead of the holiday shopping season by adding a bit more data on the high end and expanding options for entry-level plans.
The carrier’s branded smartphone plans now provide for unlimited voice...
Virgin Mobile to offer free music streaming service Oct. 9 on data plans
T-Mobile US is set to be joined in the free streaming music space by Sprint prepaid brand Virgin Mobile USA, which announced that beginning Oct. 9 it will support free streaming of...
Sprint prepaid brands receives up to four times more unthrottled data
Sprint prepaid brand Virgin Mobile USA significantly increased the amount of unthrottled data for its “unlimited” plans in a move highlighting the continued competitiveness of the prepaid space.
Virgin Mobile’s $35 per month plan had...
The new MVNO will launch mobile service through Zain’s network infrastructure
Saudi Arabia's Communications and Information Technology Commission has extended the deadline for bids for a mobile virtual network operator license that will enable the holder to offer services through mobile operator Zain's network infrastructure.
Interested...
NFV’s ambition of zero touch could sound death knell for the customer call center
NICE, France – Business travelers know that activating international voice, text and data can be a frustrating – and expensive – process marked by protracted interactions with customer service reps. But it doesn’t...
Standard General and Sprint acquire RadioShack in bankruptcy auction
General Wireless has received federal court approval to take over 1,743 RadioShack stores after the struggling retailer declared bankruptcy in February.
The U.S. Bankruptcy Court oversaw the auction that resulted in General Wireless, a subsidiary of Standard...
AT&T Mobility ranked best in purchase experience for full-service carriers, according to a new study by J.D. Power. The firm conducted two studies that also found sales representatives play a key role in the satisfaction of smartphone and tablet buyers.
The studies measured six factors to...
The European Union's new caps on mobile phone roaming charges began July 1, cutting data rates for users traveling to other EU countries by more than 50%. The data roaming cap dropped from 61 cents to 27 cents per megabyte. The cap on making...
Numericable Group to buy Virgin Mobile in France
French cable company Numericable has agreed to buy Virgin Mobile in France for roughly $450 million. Numericable, which has a significant fiber footprint, also bought French wireless carrier SFR this year for $23 billion.
Virgin Mobile France is...
Deutsche Telekom has begun a quest to convince its cash-loving countrymen to accept mobile payment. The carrier this week launched MyWallet in Germany, allowing its customers to make purchases with their smartphones―and the offer included a sweetner, an introductory bonus of up to €40...
Highlighting the increasingly competitive nature of the prepaid market, Sprint’s Boost Mobile division unveiled new rate plans dubbed “Monthly Unlimited Select” that do away with different pricing levels depending on the device selected.
The new plans are priced at $40, $50 and $60 per month...
No-contract wireless reseller TracFone Wireless came out on top of a new customer experience survey by the Temkin Group, with the operator besting all of its wireless rivals for the fourth year in a row.
According to the “2014 Temkin Experience Ratings,” TracFone earned...
Sprint looks to be moving quickly on planned job cuts as the beleaguered telecommunications provider tries to gain its footing under new management.
According to published reports, Sprint announced this week plans to cut 1,550 customer service positions, including the closure of a number of...
Canadian media has reported that the country’s three dominate wireless carriers have slowly increased the price of wireless services over the past couple of months by around $5, roughly in line with the recent completion of a nationwide spectrum auction that failed to generate...
In a move to bolster its presence in the white-hot prepaid space, Sprint today revamped its branded no-contract service with flat-rate plans that could step on the toes of its other offerings.
The offering, dubbed Sprint Prepaid, will replace its previously offered “As You...
AT&T Mobility usurped rival Verizon Wireless atop J.D. Power and Associates latest survey of “customer care full-service performance,” building on recent top customer care scores in similar surveys.
According to the latest J.D. Power and Associates findings, AT&T Mobility posted a score of 793 out...
Sprint Nextel expanded its support of mobile virtual network operators with the launch of its Mobile Broadband on Demand service that will allow partners to rent devices compatible with the carrier’s 3G and WiMAX-based networks to consumers. The carrier noted the offering is targeted...
Although mobile virtual network operators were launched in Latin America about four years ago, they have become hot topics again since Brazil released new regulations governing the segment and some carriers have actually launched operations in the region.
Worldwide, mobile virtual network operator launches peaked...
