Verizon Wireless ranked highest in J.D. Power and Associates' 2008 Wireless Customer Care Performance study. The results, which normally find T-Mobile USA Inc. on top, included more than 11,000 respondents and were based on three areas, including telephone calls with a service representative and/or...
Three things you need to know about the handset market in the United States last quarter, courtesy of Strategy Analytics: 1) Overall unit sales reached nearly 42 million, up 5.3% over the year-ago quarter, which the market analysis firm said stemmed from "healthy" replacement...
Mobile capital expenditures exceeded $131 billion last year and will grow to $163.5 billion in 2013, driven by increasing traffic and preparations for fourth-generation networks, according to a new study from ABI Research.The unstable U.S. economy will cause mobile capex in North America to...
Mobile Internet service users will increase from 577 million today to more than 1.7 billion by 2013, according to a new report from Juniper Research.The growth will be driven by demand for collaborative applications known as Web 2.0 and greater 2.5 and 3G penetration....
The fast-growing femtocell market will generate $360 million in revenues for companies that provide device and service management for femtocell networks, according to a research brief from ABI Research.These companies provide functions such as performance management, remote configuration, security provisioning, timing, traffic routing and...
Wireless penetration rates for teens are reaching saturation and growth in the segment is stagnating, according to a new report from research firm MultiMedia Intelligence.Subscribers between the ages of 12 and 17 exceed 16 million in the United States last year, up 12% from...
Regional wireless operator MetroPCS Communications Inc. topped the rankings in the latest customer-satisfaction study of prepaid users from J.D. Power and Associates.The Dallas-based carrier performed particularly well in five out of seven categories, the market research firm said, including cost of service, account management,...
Telecommunication analyst group Ovum predicts that the voice market will grow from 2.2 billion connections at the end of 2008 to 3.8 billion by 2017 in the Asian region, including Australia and New Zealand.
Wireless hi-definition TV, while still in its "incubation" phase, could reach 1 million installations by 2012, according to a new report from ABI Research.The market is fractured by three competing markets loosely grouped as 5 GHz, 60 GHz and ultra wideband. Fewer than 100,000...
Faster networks, flat-rate data plans and improved marketing from carriers have combined to nearly double the number of mobile Internet users in the United States in less than two years according to new figures from Nielsen Mobile.A new report from the market research firm...
Photo messaging from mobile phones has grown 60 percent in the United States over the past year and 16 percent in Europe, where photo messaging got an earlier start, according to comScore's latest figures from the M:Metrics Benchmark Study, reports MarketingCharts.
I just read some staggering data: By 2016, US wireless industry will help bring about more productivity gains — $427 billion annually — than auto and pharmaceutical industries combined, according to a just-released <a href="http://files.ctia.
Analyst Brian Modoff at Deutsche Bank this week cut his forecast for global handset shipments from 8% growth to 6%, citing fuel and food cost pressures on consumers. Modoff said that those financial pressures were causing consumers to delay handset upgrades, weakening the outlook...
While cellphone sales may be on the decline in the United States, retailers may be able to bridge the gap with accessory sales, according to a new report from consumer market research firm NPD Group.The firm said mobile handset purchases declined 20% year-over-year in...
Venture capitalists expect to pour money into mobile and online entertainment over the next two years, according to new figures from KPMG.The auditing giant said the poll of 300 venture capitalists, corporate executives and bankers found that 52% of respondents predicted investment in digital...
Teens love cellphones every bit as much as the mobile-phone industry embraces this critical demographic. And teens - being teens - can resist and resent authority.As such, results of new study by the Insurance Institute for Highway Safety should come as no surprise. Teen...
The mobile device market is expected to show shipments of 289 million units during the first quarter of 2008, according to a new study from ABI Research."Operators and distributors continued to top up their inventories in after a particularly strong ," said Jake...
Less than a year after The Nielsen Co. acquired mobile research and measurement firm Telephia, digital measurement company comScore Inc. made its own move into mobile. The firm announced it purchased M:Metrics Inc. - Telephia's former rival - in a deal worth $44.3 million...
Wireless carriers and backhaul transport providers spent $3.7 billion worldwide on mobile backhaul equipment last year, and spending is expected to grow in the high double-digit percents between 2009 and 2011, according to a report from Infonetics Research."All market indicators support continued growth of...
