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Affluence hangover

About this time last year, "The King of Queens," the CBS sit-com, aired an episode about a bungled stock market foray by the two lead characters, a parcel service delivery man and his wife, a legal secretary.She convinced him to use his holiday bonus...

Cold, hard cash tough for wireless to beat at cash register

NEW YORK-The potential mobile-commerce revolution may well be in the intensive care unit, "but we're not ready to declare it dead," said David Bishop, director of wireless/mobile services for The Yankee Group, on Nov. 29.By year-end 2005, domestic carriers could realize a collective $3.7...

Internet opens new avenues for wireless fraud

Subscription fraud is as old as the wireless industry itself, and responsible for the creation of numerous companies and products that exist solely to develop new ways to combat this revenue-stealing problem.While carriers continue to battle fraudsters on the voice front, a new problem...

Two Canadian operators approved for CLEC status

TORONTO-Wireless carriers Clearnet Communications and Microcell Telecommunications have won a key regulatory battle to gain competitive local exchange carrier (CLEC) designation in Canada. The change in status will allow the two companies to offer their wireless subscribers free listings in the white pages, a...

Clearnet acquisition casts doubts on dispatch service

TORONTO-Now that the C$6.6 billion (US$4.3 billion) Telus deal to acquire Clearnet Communications has been finalized, engineering issues are starting to surface.The challenge? How to combine the wireless operations of Telus and Clearnet and determine the best path for third-generation (3G) services. The new...

Unified messaging market pushes envelope

The push to implement unified wireless messaging services into wireless providers' portfolios of services and enterprise customers is growing stronger as both messaging providers and wireless operators look to capitalize on a market ready to explode.Wireless research firm ARC Group predicts unified wireless messaging...

Verizon supports Illinois driving-and-dialing legislation

Verizon Wireless turned the industry on its ear last week, announcing plans to support legislation in Illinois that would ban cell-phone use while driving unless the caller is using a hands-free device.The decision is "in direct response to the political situation in Illinois and...

Wireless distribution takes on air of wizardry

NEW YORK-Like the Wizard of Oz working the controls unseen, electronic commerce could soon become the primary delivery and fulfillment mechanism for all goods and services, regardless of whether consumers buy those goods and services online, by mail order or in a store.Telecommunications, provided...

North American competition intensifies with continued consolidation

TORONTO-The consolidation trend in the North American wireless sector is intensifying. The prevailing wisdom is that it is no longer good enough to be merely a regional or national carrier with transborder capabilities. The game plan is to be part of a global presence,...

Steep fluctuations worldwide in wireless prices

BOSTON, United States-Europe's wireless service market saw consumer prices fall an average of 20 percent this year compared with last year, led by Germany's 45-percent drop and Denmark's 38-percent reduction in wireless service prices, according to The Yankee Group's annual Global Wireless Pricing Summary.Africa...

Despite steep fluctuations worldwide, U.S. wireless prices remain stable

BOSTON-Europe's wireless service market saw consumer prices fall an average of 20 percent this year compared with last year, led by Germany's 45-percent drop and Denmark's 38-percent reduction in wireless service prices, according to The Yankee Group's annual Global Wireless Pricing Summary.Africa and the...

Telus, Clearnet team to become leading Canadian player

Telus Corp. offered to acquire all the shares of Clearnet Communications Inc. for $4.48 billion, creating a daunting competitor in Canada's tight wireless market.Under terms of the offer, Telus will acquire all of the outstanding shares of Clearnet for $47.48 per share. Clearnet shareholders...

Six groups to offer 3G in Germany

In a surprise ending, six groups walked away with Universal Mobile Telecommunications System licenses in Germany at a total cost of $45.85 billion, the largest amount raised yet in a third-generation spectrum auction, hitting the ceiling of most analyst predictions.Each of the winners-Deutsche Telekom...

Carrier marketing centers on wireless data world

The realm of wireless data is uncharted territory for most consumers, but carriers also are feeling their way through the darkness, searching for the best way to market data and Internet services to an audience with little or no knowledge of wireless outside voice.Everyone-from...

FCC: Rapid growth means better spectrum management

WASHINGTON-The rapid growth of the wireless industry increases the importance of the Federal Communications Commission's spectrum management responsibilities and may someday lead to service-quality regulation, the agency's members said in releasing its fifth annual report to Congress on the state of wireless competition."Industrial policy...

Yankee tackles reasons behind U.S. penetration rates

Hoping to understand why 67 percent of U.S. subscribers said they would be interested in changing their wireless service provider in a 1999 survey, the Yankee Group has compared wireless coverage in the United States to four countries with high wireless penetration and usage...

Voice technologies promote safety, open revenue channels

With a little help from concerned consumer groups and government researchers, voice technologies are forging ahead as a safe alternative to dialing while driving, while at the same time opening new revenue channels for advertisers and wireless carriers.Voice technologies include portals, which can be...

Driving and dialing not risky business

NEW YORK-The risks of using a cellular phone while driving "appear to be small compared to other daily risks, but are uncertain because existing research is limited and of uneven quality," a new Harvard Center for Risk Analysis report concluded.The Center, part of the...

European carriers search new financial avenues

DUBLIN, Ireland-The massive sums being invested in third-generation (3G) licenses, network development and acquisitions have placed the major European operators firmly under the financial spotlight. While observers agree there is no significant cause for concern yet, it is also clear operators are being forced...

Customer service world moves online

We have e-mail, e-commerce and e-tailers, among other "electronic" conveniences. The "e" phenomenon has spread quickly across all aspects of business and industry, and now wireless customers with questions or problems can access "e-customer service" to find help.Of course, customers still have the option...

Bluetooth hype, products heat up

L.M. Ericsson led the stampede of companies that introduced Bluetooth products in the past few weeks, but some industry experts believe it will be several years away before consumers embrace Bluetooth products."All the talk is based on technology, not on the use of the...

People

OmniSkyOmniSky Corp., a provider of wireless Internet services for handheld computing devices, named five new people to its executive management team. Lawrence Winkler is the company's new senior vice president and chief financial officer and will oversee accounting and finance operations. Prior to joining...

Nortel gains large 3G U.K. contract

Nortel Networks increased its presence in the European mobile-phone market last week, garnering a $700 million third-generation equipment contract with BT Cellnet in the United Kingdom and displacing several of the carrier's traditional European manufacturers.Nortel will provide an end-to-end Universal Mobile Telecommunications System network,...

Yankee Group sold to Reuters Group subsidiary

WALTHAM, Mass.-Primark Corp. announced it has agreed to sell to a subsidiary of Reuters Group plc its subsidiary, Yankee Group Research Inc., for $72.5 million in cash. The deal is expected to close within 30 days."Given the current conditions in the IPO marketplace, the...