AUSTIN, Texas-Traq-wireless released a new professional services offering aimed at helping enterprises take advantage of wireless local number portability. The service allows enterprises to analyze service providers so they can make decisions based on the savings potential of switching providers.
“WLNP can be a win, win, win,” said Greg Fitzgerald, vice president of marketing at Traq. “It’s a win for enterprise customers because it provides negotiating leverage by eliminating barriers for changing service providers. It’s a win for the wireless carriers that focus on their core competencies and improve their infrastructure and customer service. It’s a win for Traq because our mobile communications management suite helps enterprises effectively manage carriers by identifying the best carrier alternatives when customer satisfaction is low and improving customer satisfaction through best rate plan and coverage management.”
