BOSTON—Wireless enterprise data services in North America will generate more than $10 billion each year by 2010, according to a new study from research firm Strategy Analytics Inc.
The company said the market will serve more than 41 million users in North America by the end of the decade.
“Climbing to over $8 billion in revenues, we expect the category of personal productivity tools including e-mail, SMS and IM, to continue to dominate wireless enterprise data revenues through 2010,” said Antoine Mathiaud, senior analyst with the firm’s Wireless Enterprise Strategies service. “Wirelessly mobilized business process applications, such as field service and sales, other CRM, ERP and SCM, will see healthy levels of growth, but will be relatively constrained by high solution deployment and service delivery costs.
“As mobile email becomes the next mobile enterprise cash cow, instant messaging—with staggering year-on-year revenue growth exceeding 100 percent—is the next rising star in the enterprise mobility space.”
