The Telecom Regulatory Authority of India (TRAI) Wednesday exempted the machine to machine and person to machine messages (where machine is not a mobile handset) from the limit of 200 SMS per day per SIM.
TRAI has issued regulation in the past which barred access providers from permitting subscribers to send more than 200 SMS per day per SIM.
The regulator stated that it had received representations from the stakeholders saying that with the limit of 200 SMS per day per SIM they were not able to send machine to machine and person to machine text messages to initiate processes or applications for their operational requirements.
“TRAI has duly considered such representations and has excluded all machine to machine and person to machine messages from the limit of 200 SMS per day per SIM,” the regulator stated.
TRAI further stated that it had received representations from various companies seeking clarification regarding delivery of information through SMS related to services or maintenance provided by them to their customers. Such services include providing details of driver or taxi on booking of Radio Taxi, tentative date of delivery of goods, tentative date of attending complaint, contact details of person attending the complaint etc.
“In this regard, it is clarified that the Authority has already issued a Direction dated 25th October, 2011 in which it has categorized information sent by a registered company to its employees or agents or its customers pertaining to services or goods to be delivered to such customer under Transactional message,” TRAI stated.
So a registered company may send information pertaining to services or goods to be delivered to a customer under the Transactional message category, the regulator stated.
