2015

Let me share with you some examples of how companies either hit it out of the park or strike out when it comes to their customer experience management. Customer experience …

SK Telecom the first carrier in South Korea to install 5G equipment in its building South Korean mobile telephony operator SK Telecom said it completed building a system to support …

You know the saying, “when the going gets tough, the tough get going.” That’s exactly what first responders need to do in emergencies or developing events. They need to be …

While there are many benefits to living and working in our always-on connected world, there is one downside for business: It takes a lot more to impress mobile consumers than …

Top routing and switching vendors include Alcatel-Lucent, Brocade, Cisco, Huawei Growing consumer demand for fixed and mobile broadband services is driving significant growth in the carrier routing and switching market, …

On this episode of HetNet Happenings, RCR Wireless News Managing Editor Sean Kinney is joined by industry experts to discuss the intersections of 5G, Wi-Fi and the Internet of Things …

Operators are increasingly turning to VoLTE and WiFi Calling (VoWiFi) to protect their lucrative voice business against the ever increasing rise of “free” over the top (OTT) applications. The challenges …

Wireless carriers value suppliers who can offer a full suite of solutions and who have deployment expertise. Companies that supply and deploy wireless infrastructure are responding to this demand by …

Is Wi-Fi first the access model of future? This week on Wi-Fi Now, host Claus Hetting digs into Wi-Fi First with David Morken of Republic Wireless, as well as takes …

Nokia Networks provides some reality into NFV and SDN deployment plans The world of telecom network virtualization has been active as vendors, operators and standards bodies have been working feverishly …

Today’s show features the CEO and co-founder of Paradrop.io, a solution for pushing computational power to your router. It’s an interesting approach to making the Internet function better and more …

Signals Research Group recently took a look at the performance of voice over Wi-Fi as part of its in-depth exploration of all things voice-over-wireless related, using Spirent Communications‘ Nomad User …

Swisscom claims it is the first European operator to effectively combine voice-over-LTE and Wi-Fi calling to combat weak mobile signals in heavily insulated buildings. The Swiss operator recently made its …

Copper or fiber, past or future? Is new FCC rule a ‘major step back?’ WASHINGTON – Bruce Mehlman, U.S. Assistant Secretary of Commerce for Tech Policy under the George W. …

Siri whispers for Apple, Lenovo talks up Motorola … 5 things to know today 1. Siri appears to be a big part of Apple’s upcoming product announcement. The company has …

The global mobile infrastructure market surpassed $1 billion in revenue in the second quarter, led by the Asia-Pacific region, according to a recent report by ACG Research. LTE-Advanced deployment, evolved …

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …

As 600 MHz auction approaches, FCC continues to clarify rules and procedures WASHINGTON – Ahead of the 2016 incentive auction, wireless trade association CTIA said it wants the Federal Communications …

Apple is one of the key partners the Pentagon is calling on to help build the next generation of wearables for the military. The U.S. government is reaching out to …

The telco created new business units to launch services Kuwait-based telecom operator Zain ended June with 46.3 million customers in its global operation, which includes networks in Kuwait, Saudi Arabia, …

DirecTV’s 20 million U.S. customers are now part of the AT&T family, but that does not mean they have to subscribe to AT&T’s wireless service, so Sprint is offering DirecTV …

IoT Innovation host Chris Hare speaks with Kevin Lindsay, who heads product marketing at Adobe. Adobe’s analytics and data-driven support for the “Internet of Me” is evolving. Far from being …

Fatal fire call to 911 delayed, blamed on cell towers This week a fatal fire broke out in Forestdale, Ala. While deadly fires aren’t a unique phenomenon, unfortunately, blaming the …

Oracle deal for Maxymiser comes as Cisco report finds cloud-based revenue expectations Oracle bolstered its cloud-based software platform through the acquisition of U.K.-based Maxymiser in a move that could take …

Stuck in traffic or video blocked at work? Check out the Inside Telecom Careers podcast: The U.S. Department of Veterans Affairs has reported that there are more than 250,000 veterans exiting …