ATLANTA-UPS Worldwide Logistics will manage Sprint PCS’s handset and accessory supply chain, according to a contract UPS values at $45 million.
UPS will supervise the movement of handsets from original equipment manufacturer to delivery to Sprint PCS distributors and customers, the company said.
“We believe that our customer care will be unmatched in the PCS industry,” said Bernie Bianchino, chief business development officer for Sprint PCS. “From order processing and shipping to actual door-to-door delivery of a Sprint PCS handset to a customer’s home or business, UPS Worldwide Logistics will be an important advantage in our drive to deliver a superior PCS experience to our customers.”
UPS will be responsible for transporting handsets, receiving and preparing products for delivery, fulfilling orders from Sprint PCS retailers and customers and processing product returns.
“Our mission is to enable Sprint PCS to focus on delivering the new era of wireless communications while we create a world-class, state-of-the-art supply chain to provide the level of customer support expected by Sprint PCS customers.”