AI Fundamentals

Enterprises are hungry. Appetites for digital transformation are reaching a new intensity, brought on in part by excitement around paradigm-shifting tools like generative AI. This enthusiasm is inspiring enterprises to …

December greetings from Fraser, Colorado (picured), Cedar Rapids, Iowa, and Kansas City, Missouri.  We hope the Holidays have been restful and enjoyable for each of you, and that 2025 brings …

In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use of automation and related technologies to …

Fraud management is emerging as a pivotal area where generative artificial intelligence (GenAI) and AI agents are providing cutting-edge fraud detection and prevention techniques that enable telcos to more effectively …

I know that now is the time of year for industry leaders to rattle off their top five predictions for the coming year, offering up a list of bullets that …

A couple of submissions from Nokia, here, in response to RCR‘s request for industry soothsayers to step forward, and tell us about the year ahead – in industrial networking, computing, …