Jeff Kagan

Don’t you just love it when we see a real comeback story. That’s what seems to be happening at Sprint. If things stay on the current track, it looks like …

AT&T is taking television to the next level with the new DirecTV Now. Imagine new thinking and new ideas like streaming channels and mobile TV all for a lower cost. …

After attending this year’s IBM World of Watson event in Las Vegas a few weeks ago, I was both stunned and overwhelmed by the advancements in artificial intelligence and cognitive. …

Last month I met with PayPal at the Money 20/20 conference in Las Vegas. First, let me say this is one impressive company. It started in 1998, simply helping people …

The Samsung master brand seems to be exploding or imploding or something. What’s going on over there? We have all seen and admired the amazing growth story of the Samsung …

The Consumer Electronics Show, or CES2017, is coming up in January in Las Vegas. This show has grown larger year after year. I have attended this show off and on for …

Apparently Sprint’s and T-Mobile US’ growth are having an impact on Verizon Wireless. Why do I say that? Just take a look at what’s happening in the advertising world. Verizon …

IBM asked me to give a speech at its World of Watson event this week. In preparing my remarks, I realized what I will be talking about is so important, yet …

The world of money is changing. New leaders are emerging with new ideas and this transformation will continue going forward. Next week, the Money 20/20 conference is coming to Las …

Last week I attended the AT&T Industry Analyst Summit. Wireless is going to play an increasingly large and important role at the company going forward, but the story is much …

The term smart cities is popping up more frequently. So what does smart city actually mean? It’s a relatively new term, but it will be huge going forward. I am …

So, it’s official. Comcast is going to make their second attempt at wireless according to their CEO Brian Roberts. So what does re-entering wireless mean for Comcast’s future? The way …

Over the last couple of years, there has been much attention to and change in the mobile payment space. PayPal was the leader for decades when Apple Pay, Google Pay …

Sprint is on a comeback. But what exactly does that mean? I have followed them over the last few decades as a wireless analyst and I would say Sprint is …

Suddenly Google Fiber seems to be struggling in the marketplace. When it started several years ago they were a hot commodity. However, as other competitors like AT&T GigaPower are rapidly …

Analyst wonders, ‘How could Samsung unleash this terror?’ Exploding batteries. Really. The question I pose is: How in the world could Samsung release its new Galaxy Note 7 a few weeks …

Verizon Wireless has recently started advertising its new One Talk plan. This sounds good and I and hope it will be successful for the carrier. It will be attractive to a …

It seems unlimited wireless data is going to be one of the next, hot areas in the world of wireless competition. Last week, both Sprint and T-Mobile US made announcements …

Last week I had a conversation with John Dwyer, president of Cricket Wireless, about the rapidly growing and changing prepaid wireless space. There has been lots of change going on …

RootMetrics released their wireless study of the top 125 U.S. metro areas looking at the best and worst for wireless coverage. As always, there are some big surprises. They found …

Over the last decade, all of the top-four wireless carriers have dramatically improved their customer satisfaction ratings. Even so, we tend to take our hats off in congratulations to the …

Are Comcast’s eyes bigger than its stomach? A few years ago they acquired some wireless spectrum and thought they were going to be the next big wireless success story. They …

Thank you to CTIA for inviting me once again to be a judge at the 2016 CTIA E-Tech Awards at the upcoming CTIA Super Mobility 2016 show in Las Vegas …

With next Apple iPhone, ‘I expect the headphone jack to disappear’ Just like every other year, Apple has absolutely nothing to say about the next iPhone. However, there is plenty …

They are not screaming this from the rooftops, but there seems to be quite a bit of action going on over at Sprint. Action like attracting key executives from competitors, …