Wireless customers aren’t pleased with their retail sales experience, and their opinion of it has gotten steadily worse since 2006, according to the most recent survey of retail sales satisfaction …
Alltel
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The direct-to-consumer mobile content space is being shackled by inadequate billing systems and an overall lack of traffic, content providers and mobile software developers said Monday.The market for off-deck mobile …
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With more than 15% of wireless carriers’ revenue coming from data services, operators are eyeing the next leap in usage. Executives from the big-five carriers were all on hand yesterday …
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iPhone captures Treo users, Alltel, T-Mobile USA subs: EV-DO insulates Verizon Wireless, Sprint Nextel
by jscarboby jscarboThe first glimmer of quantifiable iPhone impacts is in, courtesy of NPD Group.The news is not-so-good for Palm Inc. and carriers T-Mobile USA Inc. and Alltel Corp. Research In Motion …
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WIDENING THE GAP: AT&T Mobility, Verizon expected to soar at Sprint Nextel’s expense
by jscarboby jscarboA mixed third quarter is expected for the wireless industry, with weakness at Sprint Nextel Corp. contrasting with solid performances by AT&T Mobility and Verizon Wireless, according to a report …
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WHILE IT WAS NOT A MAJOR COUP THAT WIRELESS carriers found a Democratic lawmaker to sponsor a wireless consumer- protection bill less regulatory than another measure with more backing by …
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Alltel Corp. reported a quarter of record growth, with postpaid customers more than doubling year-over-year while the company made substantial improvements in its churn rate. Alltel added 205,000 net new …
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SPRINT NEXTEL CORP.’S OPERATIONAL STRUGGLES sunk to new lows last week as the nation’s No. 3 carrier had its CEO step down and the company reported that it would not …
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Sanyo Electric Co. Ltd. announced it is in negotiations to sell its cellphone business to fellow Japanese electronics maker Kyocera Wireless Corp. If the deal is completed, it would further …
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Alltel Corp. has partnered with Wi-Fi hot-spot provider Boingo Wireless to provide laptop access to Wi-Fi access points around the country. The carrier already offers data access via its own …
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WIRELESS CARRIERS AND THEIR CUSTOMERS generally seem to operate with a disconnect on customer friendliness: carriers insist they are, but subscribers often scoff. However, customer satisfaction with carriers has generally …
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Family plans are the glue that keeps customers sticky, according to the most recent survey of customer satisfaction by J.D. Power and Associates-and in households where family members share minutes, …
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Visual voicemail gets legs: iPhone introduction spurs carriers to update services
by jscarboby jscarboThe Apple Inc. iPhone was expected to cause a shift in the industry on services, and its visual voicemail component may very well be initiating new ways for consumers to …
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Editor’s Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what’s hot in wireless. Search for “wireless phones” …
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BLUE-LIGHT SPECIAL: MetroPCS courts Leap to offer nationwide, flat-rate services without contracts
by jscarboby jscarboMETROPCS COMMUNICATIONS INC. last week made public a proposal to merge with flat-rate rival Leap Wireless International Inc. in a move that could create a fifth carrier with a national …
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Federal Communications Commission Chairman Kevin Martin told Congress there are no grounds for alarm over the growing trend of private equity acquisitions of telecom and media companies, including a major …
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Wireless call quality continues to improve, with customers seeing a reduction in initial disconnects in particular, according to the most recent J.D. Power and Associates report on call quality.The study, …
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Carriers could dole out millions in Missouri tax settlements: Issue could spread to other states
by jscarboby jscarboVerizon Wireless’ $30 million wireless tax settlement with a number of Missouri municipalities could mark the start of a broader trend in the state, with other top mobile-phone carriers potentially …
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Grounded squirrelsMobile Streams plc said its animated series “Suicidal Squirrels” will be available through Ad Infuse’s video podcast advertising insertion service. The series was developed as a direct-to-mobile offering and …
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Who says you can’t buy influence? Or at least attempt to.During the first six months of this year, the communications-electronics sector spent big money attempting to curry favor from elected …
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The Federal Communications Commission said it plans to fine Sprint Nextel Corp., Alltel Corp. and U.S. Cellular Corp. nearly $3 million collectively for failing to meet enhanced 911 rules.Sprint Nextel …
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FLAT-RATE WIRELESS carriers serving the sub-prime sector have seen their stocks plunge in recent weeks, reflecting fears about sub-prime customers who could affect the carriers’ financial results.The financial markets have …
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Customer satisfaction in the prepaid sector has increased considerably since last year, driven by new pricing options and services, according to the latest survey by J.D. Power and Associates. Overall …
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Alltel Corp. is launching a service that provides a variety of location-based information, including the locations of gas stations, restaurants and hotels as well as local events, traffic conditions and …
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Alltel Wireless plans to begin offering voicemail-to-SMS messaging from SpinVox to its 12 million customers, according to a new agreement between the two companies.Subscribers to the service will have voicemail …