Amdocs

Amdocs looks at the impact the digital transformation and millennials will have on telecom in 2016 Editor’s Note: With 2016 now upon us, RCR Wireless News has gathered predictions from …

Voice-over-LTE users can encounter three to four times as many dropped calls as they experience on legacy voice systems, according to Amdocs’ annual State of the Radio Access Network report. …

OpenMarket sees strong potential from mobile messaging to improve customer interactions Editor’s Note: With 2016 now upon us, RCR Wireless News has gathered predictions from leading industry analysts and executives …

Mexico telecom regulator Federal Institute of Telecommunications unveiled rules for an upcoming auction of spectrum in the 1700/2100 MHz AWS bands specifically geared toward the deployment of LTE networks. The regulator …

As big data and analytics become a more integral part of telecom operations from customer care and engagement to the network, the question arises of how companies deal with data from …

Earlier this month, my wife and I celebrated a special milestone: we met for the first time exactly 8,000 days ago in London (I was cooking tarragon chicken and, yes, …

If you were caught in a crisis situation, which would you rather have: Access to voice services on your smartphone or access to data? According to new global research commissioned …

HetNet Happenings is brought to you by CommScope.   HetNet Happenings podcast: [soundcloud url=”https://api.soundcloud.com/tracks/210045347″ params=”color=ff5500&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false” width=”100%” height=”166″ iframe=”true” /] This week on HetNet Happenings, RCR Wireless News Managing Editor Sean …

Amdocs’ Network Rollout Solution provides end-to-end toolbox to increase Service Provider efficiency, agility and time to market In an era of unprecedented growth in consumer demand for bandwidth, network operators …

CANCUN, Mexico – Big data analytics has been a frequent topic in several discussions about trends in the telecommunications business. While vendors make an effort to sell their latest solutions, …

CANCUN, Mexico – To make mobile financial services succeed requires a win-win partnership between banks and mobile network operators, because assets from each one are needed. On one side, banks …

CANCUN, Mexico – The telecom industry is going through an extremely difficult period of change. As it moves to the digital experience, companies need to have the ability to leverage …

CANCUN, Mexico—Having a superior customer experience is believed to be a key source of sustainable competitive advantage. According to Amdocs Customer Experience Spotlight, while 59% of Latin American customers would …

Service providers face the constant challenge of rolling out new technologies and upgrading networks while maintaining customer experience using existing tools and processes. With the massive growth in data traffic …

They say “communications is a close-knit industry” and I think that’s a pretty accurate description after taking the 08.40 FGC train from Plaça d’Espanya to the Fira Gran Via – …

Amdocs today announced that Mtel, the largest network operator in Bulgaria, has deployed the Amdocs master enterprise catalog. The outcome of this deployment is a reduction in internal IT complexity …

Mobile network operators face multiple challenges in today’s hyperconnected world. These include enhancing the use of radio resources, simplifying network management and reducing total cost of ownership. To address these …

Amdocs has released its annual State of the RAN report this week, which looks at the implications of increasing data usage growth and LTE as a solution to that challenge. The methodology for the …

Mobile operators and service providers are deploying thousands of small cells and Wi-Fi access points in an effort to improve network capacity, close coverage gaps and enhance the customer experience. …

CRM benefits from a positive and consistent experience One way in which mobile operators can bolster their customer relationship management operations is by unifying access to data and analytics across …

Before we turn the page on 2014, we thought we would take a look back at the past 12 months by highlighting what we felt were the top 100 stories …

Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We …