Along the way to becoming one of the world’s largest 5G providers, India’s Jio also has shown telecom companies around the globe how to build a thriving, customer-focused 4G business …
billing
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Note this article is taken from a forthcoming editorial report from Enterprise IoT Insights on the state of the NB-IoT market; the report will appear here next week. An Enterprise …
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International cellular provider BICS has said it has NB-IoT roaming coverage in a dozen countries, with new NB-IoT deals being signed at a faster rate than on LTE-M, and a …
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Acquisitions focus on personalized digital offerings Amdocs has acquired three new companies for a combined total of $260 million, picking up Silicon Valley-based Vindicia, Brite:Bill in Dublin and Tel Aviv-based …
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Redknee enables industrial IoT smart city, energy billing, charging and analytics
by Jeff Mucciby Jeff MucciRedknee is an IIoT technology enablement platform processing 3 billion to 4 billion transactions every hour Redknee Solutions (TSX: RKN) CEO Lucas Skoczkowski provides RCR Wireless News with an overview of how …
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Sprint fined by FTC for tacking on fees to consumers with low credit scores Story updated with comment from Sprint Sprint has agreed to pay $2.95 million in civil penalties …
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Reader Forum: Boosting customer loyalty with better billing, payment strategies
by Reader Forumby Reader ForumForget the device, it’s about the experience In the highly competitive wireless provider market, customer loyalty remains a significant challenge. Carriers continue to seek new ways to increase customer satisfaction …
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For communication service providers searching for new revenue streams, direct carrier billing opens the door of opportunity as it enables them to directly participate in the over-the-top market by providing …
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I recently had the opportunity to meet with Alan Coleman, CEO of Brite:Bill to learn more about the company’s offering and its activities in Europe. Brite:Bill is 5 years old …
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CFBP claims illegal billing activity; FCC yet to move on potential fine The Federal Communications Commission has yet to move on reported plans to fine Sprint $105 million related to …
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I have just returned from attending the latest installment of the Terrapinn event in Dubai. The conference atmosphere was upbeat about the current growth and future opportunities for this region. Although …
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Reader Forum: Migrating systems or launching LTE? Don’t forget ‘transformation assurance’ and optimization
by Dan Meyerby Dan MeyerTransformation is a regular, on-going activity in any telecom’s life. And by the way, when I say “transformation” I’m not just talking about those “big bang” transformations that impact
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Regional telecommunications provider Ntelos said it has reached a settlement with network partner Sprint regarding disputes in their “strategic network alliance,” that had previously been noted as billing related. While …
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Time Trippin’: Small carriers look for buyers; billing consolidation … 15 years ago this week
by Dan Meyerby Dan MeyerEditor’s Note: The RCR Wireless News Time Machine is a way to take advantage of our extensive history in covering the wireless space to fire up the DeLorean and take …
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With 100 million LTE subscribers in 2012 and 381 operators currently investing in LTE in 114 countries (source: GSA), LTE has been growing much faster than predicted, driving increases in volume,
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Reality Check: Evolution of operator tiered pricing and service-based pricing models
by Dan Meyerby Dan MeyerAs mobile data consumption continues to skyrocket, service providers must constantly evolve in new and innovative ways to enable subscribers to engage with mobile data without fear of unexpected expense.
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Reader Forum: Gaining operational advantages in the intensifying wireless market
by Dan Meyerby Dan MeyerToday’s intense wireless market is no place for the uncertain. Many providers know they aren’t ideally equipped for the current market, even if they’ve had long-term success.
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With smartphones and other connected devices powering so much of our daily activity, it becomes a big headache when something isn’t working right. A broken link in the productivity chain
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Business leaders and CEOs know that a “business as usual” approach often brings only the usual results, especially in a difficult economy. Service providers are also quickly discovering that “business as usual” is the wrong attitude,
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“The customer is always right” is an axiom that has never held more truth than in today’s hypercompetitive mobile market. Subscribers around the world have become accustomed to always-on mobile services,
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Reader Forum: ‘TMI’ to ‘TLC’ – Using analytics to turn big data into trusted customer experiences
by Dan Meyerby Dan MeyerAnyone exposed to a teenager has been witness to the hand raise and muttering of the letters “TMI” (a.k.a. too much information). I may not be hip to all of the latest and greatest in texting lingo
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Reader Forum: Considerations for a next generation of mediation – Balancing the data explosion with revenue monetization
by Dan Meyerby Dan MeyerThe mass adoption of tablets and smartphones has fundamentally changed the telecommunications landscape. The immense popularity of these devices has resulted in a surge in the exchange of data and growth in bandwidth consumption.
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Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …
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Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.Diameter signaling routers …
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Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …