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Worst of the Week: Deep-tissue massage

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for us at RCRWireless.com to rant and rave about whatever rubs us the wrong way....

Reader Forum: “Share with your sister!” – Establishing family and shared data plans

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Virgin Mobile USA juggles rate plans, to throttle data use

Virgin Mobile USA is set to refine its rate plans and data speeds, moves that align the company with its direct rivals and could provide a peak at the future of parent company Sprint Nextel Corp.'s (S) plans for data services.Citing the increased data...

Reality Check: Data rations for you!

Editor's Note: Welcome to our weekly Reality Check column. We've gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.This week’s article deals with a hot topic – bandwidth buckets, or, as Craig Moffett from Sanford...

eBay acquires Zong for $240M

eBay Inc. (EBAY) has reached a deal to acquire Zong for $240 million in cash. The Menlo Park, Calif.-based company provides mobile payments through carrier billing channels and has deals with more than 250 operators around the world.eBay plans to combine bring Zong’s...

Contracts: Clarity in Indonesia; MP Antenna wins gov contract; and more

ClarityIndonesia: With PT Telekomunikasi Indonesia (TELKOM) to rollout next phase to enable Fulfilment and Assurance capabilities for TELKOM’s broadband access network.Value: UndisclosedConvergys Corporation China: With G-Net, a Beijing, China-based provider of telecommunications services to implement a single convergent billing platform comprised of Rating...

Payments projected to reach 2.5B users by 2015

More than 2.5 billion wireless subscribers are expected to use mobile payment services by 2015, according to a new report from Juniper Research. Representing a 40% growth rate from 1.8 billion projected users this year, the firm said tickets for transportation and entertainment are...

China Telecom's enterprise unit focuses on better value, lower costs

GUANGZHOU, China – China Telecom is revamping its enterprise-focused practice to better help those vertical-market customers conduct their business more efficiently, said Liang Zhiping, director of VIP Customer Department at China Telecom Group.Zhiping, speaking at the Global CDMA Operation and Development Forum 2001, sponsored...

Reader Forum: Mobile cloud computing – The value-added role for service providers

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

AT&T takes content delivery to the cloud

AT&T Inc. (T) is embracing the cloud one step further with a new content delivery network set to launch by late September. The cloud-based AT&T Content Delivery Network is aimed at improving the delivery and speed of media-rich content like videos and graphics.AT&T...

Eshoo bill would force operators to diclose 4G speeds

Rep. Anna Eshoo (D-Calif.) is aiming to do what the International Telecommunications Union has not: define 4G wireless communications. The representative has introduced legislation that would require wireless operators to set guidelines for 4G, including minimum data speeds, coverage areas and pricing. Not surprisingly,...

Sprint expands M2M push with management hub

Sprint Nextel Corp. (S) has launched a centralized portal to enable customers to manage and control their machine-to-machine (M2M) devices and services. The Sprint Command Center enables business to control provisioning, billing, management and development of their M2M offering.Via Web portal or direct API,...

Ericsson pays $1.15B for Telcordia in all-cash deal

L.M. Ericsson (ERIC) announced it plans to acquire privately held Telcordia for $1.15 billion in an all-cash transaction, strengthening Ericsson's portfolio of operations support systems/business support systems. Telcordia's 2,600 employees are expected to become Ericsson employees when the transaction closes sometime in the fourth...

Reader Forum: Can credit card info ever be safe in this ‘bad new world?’

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Reader Forum: Self optimizing networks – tips for success

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Driving the next generation of business innovation: An RCR Wireless News Feature Report

Today's telecom operators are facing perhaps the most competitive threats to their business that they ever have. Device manufacturers, operating system companies, over-the-top service providers and large digital content giants are each developing their own relationships with individual end users and enterprises. Faced with...

Contracts: Alcatel-Lucent adds Microsoft CRM; ZTE with Ncell; and more

Following are infrastructure contracts announced during the past week: Alcatel-Lucent Africa: With Microsoft to extend customer management solution to include Microsoft Dynamics CRM. The customer management solution is part of Alcatel-Lucent's Business Support System (BSS) suite which includes customer information systems such as call...

TM Forum: Convergys launches CRM powered by Microsoft

DUBLIN – One of the buzz words at the TM Forum 2011 has been “customer experience,” with companies looking towards ways to improve the relationship between the service provider and the customer with relationship management tools. One of the companies hoping to stand out...

Movers & Shakers: Ericsson appoints new CMO; LTE Awards 2011; and more

Arun Bhikshesvaran has been appointed Head of marketing and Chief Marketing Officer (CMO) at Ericsson. He is currently Vice President Strategy and Marketing in region North America at Ericsson. Bhikshesvaran has more than 15 years of experience in the wireless communications industry. He...

Movers & Shakers: Ericsson appoints new CMO; LTE Awards 2011; and more

Arun Bhikshesvaran has been appointed Head of marketing and Chief Marketing Officer (CMO) at Ericsson. He is currently Vice President Strategy and Marketing in region North America at Ericsson. Bhikshesvaran has more than 15 years of experience in the wireless communications industry. He...

LIME to Boost Multi-Play Success with Comverse ONE Billing & Active Customer Management

Comverse | May 3, 2011 | Press Release Evolution to a Single Convergent BSS Platform Can Ensure Faster Time to Market of Converged Services While Driving Efficiencies WAKEFIELD, Mass., May 3, 2011  – Comverse, a global leader in BSS, mobile Internet, and value-added services, announced today that LIME,...

LIME to Boost Multi-Play Success with Comverse ONE Billing & Active Customer Management

Comverse | May 3, 2011 | Press Release Evolution to a Single Convergent BSS Platform Can Ensure Faster Time to Market of Converged Services While Driving Efficiencies WAKEFIELD, Mass., May 3, 2011  – Comverse, a global leader in BSS, mobile Internet, and value-added services, announced today that LIME,...

Reader Forum: Service delivery networking: What is it and why is it important?

If you haven't noticed, the world of mobile computing is going through a massive change. According to CTIA, wireless providers reported handling 2.1 trillion text messages in 2010 for the United States alone. This is up significantly from the 81 billion reported in...

Carriers need to leverage network data to keep customers

Wireless operators need to start leveraging the data they have on customers to give end users a meaningful experience, and thus drive the lifetime value of the customer instead of focusing on short-term promotions, said Glenn Pingul, VP of Products & Mobile Strategies at...