BROWSING: BSS

As cable evolves, enterprise opportunities and challenges arise

Netcracker discusses technological needs of cable companies looking to grow into the enterprise space The cable industry is changing – massive network footprints are being leveraged to offer cutting-edge residential services while tailoring more products and services to the lucrative enterprise space. But, as this change...

Reader Forum: 3 tips for rethinking retail’s digital role

Amdocs examines ways mobile telecom retailers can rethink their digital role to enhance the in-store buying experience A successful digital business is more than just the sum of its digital channels and products. Behind every effective digital business is an understanding of the need to...

Reader Forum: How telecoms lose $90B per year – and are OK with it

Should telecoms be OK with losing $90B per year on waste? Over 50% of a telecom’s annual capital expenditure is invested in acquiring expensive network assets that are the foundation of their services for the customers. This capex number globally is $350 billion, which is...

Reader Forum: Using big data to create premium customer experiences with ACM

Excelacom sees opportunity in using big data and ACM to bolster the customer experience As systems become increasingly intelligent, companies are able to collect extraordinary amounts of data about their products and their customers. The term “big data” emerged several years ago to describe this...

ETSI Open Source MANO group set for aggressive NFV work

The ETSI OSM group announced leadership structure and roadmap for first specification release in 2 months, subsequent updates every 6 months The European Telecommunications Standards Institute said its Open Source MANO group has laid out a roadmap for work this year on management and orchestration...

Reader Forum: User experience monitoring in NFV environments

Ixia looks at options for user experience monitoring in NFV deployments Ensuring a quality subscriber experience is a critical requirement in traditional and mobile carrier networks. Monitoring subscriber experience in these traditional carrier and mobile networks is well understood. It involves tapping into the necessary...

BT selects Openet’s charging solution for MVNO venture

Openet’s BSS to allow the launch of new mobile services Irish company Openet, a provider of real-time business support systems, today announced U.K. operator BT installed its network functions virtualization-ready Evolved Charging solution to monetize its consumer mobile service. With its new mobile virtual network operator...

2016 Predictions: Content, Wi-Fi, BSS and NFV set to change industry

Openet predicts content partnerships, Wi-Fi, BSS and NFV will alter mobile space in 2016 Editor’s Note: With 2016 now upon us, RCR Wireless News has gathered predictions from leading industry analysts and executives on what they expect to see in the new year. Content partnerships 2.0 Data...

Reality Check: A real-time mobile enterprise

Real-time mobile enterprise Real-time enterprise mobility is on the rise. Increasingly, businesses are looking to mobilize their employees, offering the opportunity to work remotely while providing more flexibility than ever before. With new statistics forecasting the market to be worth $510.39 billion by 2022, servicing...

Reader Forum: Is a lack of digital maturity bleeding you dry?

Who would have dreamt that within two years the demand from communication service providers for digital capabilities would rank alongside those of IT, research and development and innovation in one of Gartner’s surveys – Increasing Investment Areas, 2012, 2013 and 2014 Rankings: A Shift...

Reader Forum: Taking INs out – next-generation BSS for LTE

One of the biggest challenges facing communications service providers today is how to best monetize mobile data and avoid data becoming a commodity. To do so effectively, CSPs need to look at the value that data enables and not just think of pricing based...

Video: TM Forum Live editorial recap, day 3

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom software exhibition. https://www.youtube.com/watch?v=zGI0wGMpgp8&feature=youtu.be TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in...

Video: TM Forum Live editorial recap, day 2

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom software exhibition. https://youtu.be/kbWNWDvbnCQ TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in...

Ericsson CTO details ‘collision’ of telco and IT

Networks need to transform to meet industry expectations presented by cloud computing NICE, France – Cloud computing is transforming industries and now it’s incumbent on the telecom sector to transform networks to keep pace with expectations, Ericsson SVP and CTO Ulf Ewaldsson said during TM...

Video: TM Forum Live editorial recap

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom exhibition. https://www.youtube.com/watch?v=bPK9jJKilmQ&feature=youtu.be TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in BSS/OSS,...

Is calling customer service a thing of the past?

NFV’s ambition of zero touch could sound death knell for the customer call center NICE, France – Business travelers know that activating international voice, text and data can be a frustrating – and expensive – process marked by protracted interactions with customer service reps. But it doesn’t...

Telefónica taps NetCracker to update BSS platform across LatAm

Deal calls for NetCracker to update BSS in seven Telefónica markets International telecom giant Telefónica selected NetCracker Technology to update its business support systems supporting seven Latin American operations. The deal calls for NetCracker to implement a “large-scale, multi-phase BSS and customer experience transformation program” that...

EMEA: Amdocs and Mtel partner to speed time to market

Amdocs today announced that Mtel, the largest network operator in Bulgaria, has deployed the Amdocs master enterprise catalog. The outcome of this deployment is a reduction in internal IT complexity associated with new product rollouts resulting in a reduced time to market of more...