Investigation into pay-TV providers TWC, Charter, Dish Network, DirecTV, Comcast and Cox examines billing practices
A U.S. Senate hearing this week focused on billing practices for five major pay-TV companies serving some 71 million subscribers. Senators honed in on overcharges from Time Warner Cable and...
Charter will not impose data caps for seven years following combination with Time Warner Cable, Bright House Networks
In approving a major merger in the cable space, the Federal Communications Commission took the opportunity to include a consumer-friendly catch designed to ensure cord cutters have...
Following its $48.5 billion acquisition of DirecTV, telecom giant AT&T is now telling federal regulators a pending combination of Time Warner Cable, Bright House Networks and Charter Communications will serve to decrease competition in the lucrative industry.
In an Oct. 13 letter to Federal Communications...
Bright House Networks also to be acquired as part of major cable TV deal
During a special meeting held Sept. 21, shareholders of Charter Communications and Time Warner Cable have approved Charter’s $56 billion purchase of Time Warner.
At the same meeting, Charter announced its acquisition of...
Let me share with you some examples of how companies either hit it out of the park or strike out when it comes to their customer experience management. Customer experience is key to long-term business success, leading to customer relationship management becoming an important...
Greetings from Chicago, Philadelphia (pictured – Bill Gravette from StepOne outside of Pat’s Steaks), New York City, St. Louis, Louisville and Dallas. Many thanks for everyone’s comments on last week’s Android World column. In keeping with the theme – we moved exclusively to an Equipment Installment...
I'm betting the next big play after the announcement last week that Charter Communication is merging with Time Warner Cable will be Charter going wireless. This has not been discussed yet, but I firmly believe it must happen. All of pay TV is going wireless and Wi-Fi. Going forward,...
Update, 9:24 a.m. CST, May 26: Charter Communications today confirmed reports it is making a play to purchase Time Warner Cable, the second-largest cable provider in the U.S. behind Comcast, for $55 billion.
Charter also is working to purchase provider Bright House Networks, which would...
Regulators frowned on Comcast/TWC deal; will Charter/TWC be different?
Comcast is dropping its bid for Time Warner Cable after the Federal Communications Commission signaled that it would not approve the deal. Charter Communications may be set to back out of its bid for Bright House...
Charter targets Bright House in deal to combine No. 4 and No. 6 cable providers
Cable industry consolidation looks set to continue as Charter Communications announced plans to acquire Bright House Networks for $10.4 billion. The move, if approved by regulators, would combine the country’s...
