Home broadband, Wi-Fi speed and reliability guarantees and speed testing/diagnostics were among the most popular services that providers plan to offer
Omdia and Broadband Forum have published a new report that shows global broadband service providers are focused on introducing technology that directly improves bandwidth...
Once again, the cable television industry is struggling through another episode of cord cutting. This time, cable TV companies are not only losing pay TV customers, but now they are also starting to lose Internet customers as well. So, what is the next strategy...
Viiz Communications is a company focused on the new growth opportunity I see developing in Operator services, Directory Assistance and Emergency services. I appeared on Scripps News discussing how traditional landline telephone companies are getting out of these services, and what customers can do...
First launched in November 2019, the cloud gaming platform failed to capture enough excitement from consumers
Google has officially closed the doors on its cloud gaming platform. First launched in November 2019, the platform failed to capture enough excitement from consumers. Now, Google is focusing...
Speaking at the Citi 2023 Communications, Media & Entertainment conference, Verizon CEO Hans Vestberg and Chief Technology Officer Kyle Malady discussed the “tweaks” being made on both the technology and consumer side of the business. Many of these changes, the pair said, focus on...
The marketing mantra of right offer, right customer, right time has been around for years, and in the telecoms industry offers have been relatively straightforward. Every communications service provider (CSP) has a system that sends alerts to customers (e.g. for topping up pre-paid accounts)...
According to Ericsson, cloud gaming is expected to reach 99 million North American 5G subscribers over the next decade
According to a new 5G cloud gaming report published by Ericsson’s strategy consulting arm inCode, cloud gaming is expected to reach 99 million North American 5G...
When buying a new digital service, be it Netflix or Spotify, customers complete the on-boarding process and then start using the service straight away. For the vast majority of mobile customers, there is usually a delay of several days between on-boarding and getting to...
I hear over-and-over again from industry experts that 5G doesn’t matter for consumers. Yet every time I turn on the TV, I see Communications Service Providers (CSPs) advertising consumer 5G devices and phone plans. It’s easy to see that it matters.
The focus on the...
The network slicing app is unique in the market and offers a viable way for CSPs to monetize the new capabilities of 5G
Earlier this week, Ericsson announced an end-user application that allows a business user or consumer to dynamically boost mobile connectivity via network...
There is a long journey ahead for 5G monetization but CSPs can start by tuning up their networks to deliver the best experience possible
5G is setting the stage for a boom in cellular use cases that extend beyond those in the consumer segment, creating...
While telecoms may be breathing easier after the government recently cleared much of the rollout of 5G near airports, saying it did not pose significant safety issues, the industry and this long-anticipated communications revolution continue to face much bigger challenges.
Telcos desperately want consumers to...
In the end, 5G is all about the consumer. Except it is not; most of the innovation will come in the enterprise space. That appeared to be the conclusion of a panel session at 5G World in London today, which represented a first foray...
Ultra-Wideband is a radio technology that can use a very low energy level for short-range, high-bandwidth communications
NXP Semiconductors announced that its Trimension Ultra-Wideband (UWB) platform now combines UWB and Bluetooth Low Energy solutions to deliver spatial awareness to the new Samsung Galaxy SmartTag+, making...
This week, Well, technically… caught up with Verizon's SVP of Sales and Operations Krista Bourne for an update on how the carrier and its employees are faring in the continued work from home environment. We also discuss consumer excitement and confusion are around 5G....
Germany and Spain are set to receive the Nreal Light mixed reality glasses in spring of 2021
Vodafone Germany announced plans to introduce the Nreal Light glasses for augmented and mixed reality (AR/MR) over its 5G network, beginning with Germany and Spain in spring 2021....
According to a survey, 65.7% of consumers aren't very excited about 5G
Now that Sprint and T-Mobile have officially merged into the “New T-Mobile,” cellular signal booster provider Waveform wanted to explore the ramifications of such a major overhaul in the U.S. telecoms industry, as...
Two recent studies highlighted consumers' willingness to pay a premium for 5G service, but devices, and whether 5G actually provides a new kind of customer experience, could prove to be sticking points.
Matrixx Software recently surveyed more than 4,000 mobile users in both the U.S....
From health applications to wearables and websites, there's no question that mobile health is a surging industry. According to a report by research2guidance, mHealth is a $2.6 billion industry and is expected to reach $17 billion by 2017. There are currently more than 100,000 health...