digital experience

On this week’s episode, Verizon’s Chief Customer Officer Aparna Khurjekar explores what being a leader in the communications industry has been like during COVID-19 and more specifically, how Verizon has approached delivering a more digital customer experience.

Smartphones — thanks to superior user experiences and affordable pricing models — dominate the market worldwide. In the first quarter of 2016, they represented 78% of total mobile phone sales …

Mobile telecom operators are in a prime position to take advantage connecting the digital experience for consumers Digitalization of services has driven convergence across industries leading to a very fast …