On this week's episode, Verizon's Chief Customer Officer Aparna Khurjekar explores what being a leader in the communications industry has been like during COVID-19 and more specifically, how Verizon has approached delivering a more digital customer experience.
Smartphones — thanks to superior user experiences and affordable pricing models — dominate the market worldwide. In the first quarter of 2016, they represented 78% of total mobile phone sales worldwide.
Data consumption has become in many regions the prime use case, enabled by...
Mobile telecom operators are in a prime position to take advantage connecting the digital experience for consumers
Digitalization of services has driven convergence across industries leading to a very fast rise of the connected, demanding and influential consumer leading to a role reversal. Historically, telcos...
