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Verizon network outage impacts customers

A Verizon network outage impacted customers across the United States on Monday, and the carrier has not yet publicly identified a cause. The outage reports extended beyond the known outages caused by Hurricane Helene in the Southeast and Mid-Atlantic. According to customer-reported issues...

Jio experiences widespread network outage in India

The outage affected Reliance Jio Infocomm's mobile and broadband services Indian carrier Reliance Jio Infocomm, owned by local conglomerate Reliance Industries, experienced a nationwide network outage on September 17, affecting millions of users across India. The outage, which began earlier in the day, was attributed to...

FCC settles network outage issues with AT&T, Altice

The Federal Communications Commission has announced two settlements with telecom service providers in regards to network outages during 2023. AT&T will pay nearly a million dollars as part of its settlement. In addition to the $950,000 fine for the network outage on August 22,...

European telcos brace for power outages: ‘They don’t understand the consequences’

Europe battles skyrocketing energy costs as the Russia-Ukraine conflict continues European service providers are preparing for the worst as power cuts threaten to down networks in the coming months. Telecom leaders, particularly in France and Italy, have been asking their respective governments to consider helping...

Canadian authorities probe Rogers’ weekend outage

Canada’s Radio-television and Telecommunications Commission ordered the company to give answers in a week Canadian regulators ordered Rogers Communication to provide a more thorough accounting of what happened last weekend to cause a nationwide outage for Canada’s biggest mobile telco. The Canadian Radio-television and Telecommunications...

Canadian telco Rogers suffers second major outage in two years

Millions of Canadian consumers and many businesses were left without voice or Internet services on Friday and into Saturday following an outage of the nation's biggest mobile operator.

Japanese telco KDDI back online after weekend outage

Japanese mobile network operator KDDI suffered an equipment failure this past weekend that caused what it says is its biggest outage ever.

FCC asks for public input on T-Mobile US outage

  Making good on Chairman Ajit Pai's vow to investigate a major recent outage on T-Mobile US' network, the Federal Communications Commission is asking for information from individuals, businesses and first responder agencies who were impacted by the outage to try to determine the extent...

As flood continues, AT&T network outage impacts Louisiana customers

Historic rain is causing widespread flooding in Louisiana that has claimed at least seven lives and left around 20,000 people stranded, according to ABC News. As recovery efforts gear up, AT&T customers experienced a major network outage. In a statement, AT&T said the problem was...

Verizon customers in Florida experience major voice outage

It's not clear what caused the major Verizon outage in Florida on Tuesday, but customers from around the state reported that voice calling was not working. According to network outage aggregator DownDetector.com, which uses crowd-sourced network quality reports, complaints about voice service came from all...

Sprint network outage hits Northeast

New York, Pennsylvania, Boston hit by Sprint network outage Sprint customers in the Northeast on Monday reported a network outage impacting LTE services. Reports of network problems began Monday morning; Sprint says the problems were resolved by 2:20 p.m. "Earlier today some Sprint customers in parts...

Following major outage, Comcast reports services being restored

'Temporary network interruption' repaired by 1:22 p.m. EST Monday, Comcast said Complaints about a major Comcast network outage impacting diverse geographies began hitting social media before noon; by 1:22 p.m., Comcast customer service reps said the problem had been fixed and service was being restored. Here's...

Verizon data center outage impacts JetBlue operations

A power failure last week at a Verizon Communications data center caused cascading problems with JetBlue Airways that delayed passengers nationwide, according to multiple reports. Business Finance News reports the data center outage impacted JetBlue's check-in, gate, mobile app, website and toll-free customer service number. JetBlue...

AT&T subs could be without wired service for weeks

The combination of a construction mishap and wet weather could leave AT&T Internet, TV and phone customers in Pompano Beach, Florida, without services for two weeks or more, according to reports. The Sun Sentinel reports 412 of an initial 591 AT&T customers are still without...

Major network outages move from coasts to Southeast

Update three, 6:00 p.m. CST Aug. 4: T-Mobile US and Sprint networks are out in the same area as AT&T and Verizon Wireless networks, according to multiple reports. Live outage maps show networks are down from Central Indiana through Kentucky and Tennesse down into Alabama. Update...

Cell, 911 service restored to parts of mid-Atlantic states

Verizon Wireless indicated cell, 911 service restored this afternoon after storm, fiber cut; landline services still impacted Violent storms appear to have caused wireless network outages along parts of the Eastern seaboard, with most of the damage centered on southern New Jersey, Pennsylvania and Delaware. The...

‘Broadcast storm’ causes network outage in Washington

NoaNet works to restore service to residents and public agencies A network outage in Washington state earlier this week derailed student standardized testing, crippled municipal election and filing systems, and disrupted commuters who rely on ferries to get where they’re going. According to local reports, the...