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Survey: Wireless retail experience a turnoff for consumers

Wireless customers aren't pleased with their retail sales experience, and their opinion of it has gotten steadily worse since 2006, according to the most recent survey of retail sales satisfaction from J.D. Power and Associates. The semi-annual survey examined evaluations from more than 6,300...

Analyst Angle: The mobile browser needs a companion

Editor's Note: Welcome to a special CTIA I.T. Show Daily edition of our weekly online feature, Analyst Angle. Every Monday at www.RCRNews.com you can find columns from the industry's leading analysts, including Current Analysis' Avi Greengart, iGR's Iain Gillott and more. Visit www.RCRNews.com/analyst for...

REVIEW: Texting services return varied results

Editor's Note: Welcome to Yay or Nay, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. Every week we'll review a new wireless application or service from the user's point of view, with the goal of highlighting what works...

You’re never too focused: Lessons from Nextel’s early days

Editor's Note: Welcome to Reality Check, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. We've gathered a group of visionaries and veterans in the mobile content industry to give their insights into the marketplace. In the coming weeks...

Analyst Angle: When is enough, enough?: Feature-packed handsets are packing on the pounds

Editor's Note: Welcome to a special CTIA I.T. Show Daily edition of our weekly online feature, Analyst Angle. Every Monday at www.RCRNews.com you can find columns from the industry's leading analysts, including iGR's Iain Gillott, JupiterResearch's Julie Ask and more. Visit www.RCRNews.com/analyst for more...

Analyst Angle: The aging of mobile video

Editor's Note: Welcome to a special CTIA I.T. Show Daily edition of our weekly online feature, Analyst Angle. Every Monday at www.RCRNews.com you can find columns from the industry's leading analysts, including Current Analysis' Avi Greengart, iGR's Iain Gillott and JupiterResearch's Julie Ask. Visit...

Analyst Angle: The emerging mobile worker opportunity in China

Editor's Note: Welcome to our weekly feature, Analyst Angle. We've collected a group of the industry's leading analysts to give their outlook on the hot topics in the wireless industry. In the coming weeks look for columns from Current Analysis' Avi Greengart, Jupiter Research's...

Hedgehogging: hedge*hog*ging v. Interrupting conversations in an office environment by poking your head over the top of the cube.

A true sign that wireless has finally made it-that is if the more than 1 billion cellphones in use around the world was not enough proof for you. The New York Racing Association signed a three-year deal with Sona Mobile Holdings to provide a...

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Virgin Mobile rings the bellFlanked by Virgin Mobile Angels on Wall Street are (l to r): Peter Lurie, chief counsel; Jonathan Marchbank, COO; Howard Handler, CMO; John Thain, NY Stock Exchange president; Mrs. Dan Schulman; Tim Evans, VP handset operations; Molly Schulman (Dan Schulman's...

Best seat in the house

Here's a question: Is the business of paying someone to wake up obscenely early to secure a place in line for a lobbyist who wants to attend a congressional hearing quintessential American capitalism or a cynical swipe at populist democracy?So it was that a...

Give ’em prepay

It's happening again. "It" is the overwhelming feeling I occasionally get to defend the wireless industry and the way it treats its customers.But the news last week that senators were going after wireless carriers again for their early termination fees as part of the...

Worst of the Week: Cellular bill of rights and wrongs

Hello! And welcome to our Thursday column, Worst of the Week. There's a lot of nutty stuff that goes on in this industry, so this column is a chance for us at RCRNews.com to rant and rave about whatever rubs us the wrong way....

REVIEW: Yahoo Go for Mobile goes simply, easily

Editor's Note: Welcome to Yay or Nay, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. Every week we'll review a new wireless application or service from the user's point of view, with the goal of highlighting what works...

Preaching to the Converted: Building Mobile Awareness

Editor's Note: Welcome to Reality Check, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. We've gathered a group of visionaries and veterans in the mobile content industry to give their insights into the marketplace. In the coming weeks...

The best show on mobile TV

The mobile TV market in the United States sure has been interesting to watch.Three years ago, it was DVB-H vs. MediaFLO. Nokia was backing DVB-H while Qualcomm was developing its own MediaFLO technology. The clashing of technological standards and deep-pocketed combatants harkened back to...

X(ohm) marks the spot

It's all well and good that some telecom analysts feel Sprint Nextel should reconsider its multibillion-dollar bet on WiMAX Nation in the wake of ex-company honcho Gary Forsee's exit. The post-mortem musings of analysts are understandable, given that WiMAX represents a critical component of...

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Content for puckheads Airborne Entertainment Inc. and NHL Interactive Cyber-Enterprises L.L.C. announced the release of NHL Clubhouse, a mobile storefront that offers NHL-branded ringtones and wallpapers. The content is available exclusively to Verizon Wireless customers. The offering includes team-branded wallpapers and ringtones for each...

Hedgehogging: hedge*hog*ging v. Interrupting conversations in an office environment

This must have slid under the radar, but AT&T last month announced that Fredericks of Hollywood had awarded the company its networking and voice services business covering 135 locations. (Not familiar with Fredericks of Hollywood? Just think of a Victoria Secret's store, but featuring...

Worst of the Week: Throwing my hat in the ring with the Macho Man

Hello! And welcome to our Thursday column, Worst of the Week. There's a lot of nutty stuff that goes on in this industry, so this column is a chance for us at RCRNews.com to rant and rave about whatever rubs us the wrong way....

Happy Birthday IT

Editor's Note: Welcome to Reality Check, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. We've gathered a group of visionaries and veterans in the mobile content industry to give their insights into the marketplace. In the coming weeks...

REVIEW: International calling service makes quirky connections

Editor's Note: Welcome to Yay or Nay, a feature for RCR Wireless News' new weekly e-mail service, Mobile Content and Culture. Every week we'll review a new wireless application or service from the user's point of view, with the goal of highlighting what works...

Analyst Angle: Why Do Media Companies Want to be Wireless Service Providers?

Editor's Note: Welcome to our Monday feature, Analyst Angle. We've collected a group of the industry's leading analysts to give their outlook on the hot topics in the wireless industry. In the coming weeks look for columns from Current Analysis' Avi Greengart, iGR's Iain...

Hedgehogging: hedge*hog*ging v. Interrupting conversations in an office environment by poking your head over the top of the cube.

One tip for those attending the CTIA Wireless I.T. event this year: if you are lucky enough to get invited to a concert, please refrain from thrusting your cellphone into the air in an attempt to record video or take a picture of the...

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Now that's bitchin!Airborne Entertainment introduced anew mobile video series to its Videoticchannel called Bitchin' Kitchen. Each clipruns between 60 and 90 seconds and features host Nadia G taking viewers on a tour of her unconventional kitchen and odd edible treats. The series is a...