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SK Telecom to introduce AI-powered customer service

SK Telecom collaborated with leading global LLM companies to develop a sophisticated AI system specifically tailored for telecommunications applications Korean telco SK Telecom announced the successful completion of its AI Customer Service Support System beta service. The system, powered by SK Telecom's proprietary telecommunications-specialized large...

SK Telecom’s 5G subscriber base grows 10.5% y-o-y in Q3

During the third quarter of the year, the Korean operator added nearly 400,000 5G subscribers SK Telecom, South Korea’s largest telecom operator, ended the third quarter of the year with a total of 16.57 billion subscribers in the 5G segment, up 10.5% from 15 million...

SK Telecom targets North American market with AI personal assistant

SK Telecom said that its Aster service is scheduled to launch a closed beta in North America later this year, with a full market launch planned for 2025 Korean carrier SK Telecom unveiled ‘Aster(A*)’, an artificial intelligence (AI)-driven personal assistant tailored for global users, at...

SK Telecom, Samsung use AI to optimize 5G base stations

SK Telecom and Samsung plan to extend the AI-based technology to high-traffic areas with variable usage patterns, such as subway systems Korean companies SK Telecom and Samsung Electronics announced a partnership to enhance 5G connectivity through AI-powered improvements. Under the terms of the deal, SK...

SK Telecom publishes new white paper on 6G tech

SK Telecom defines the key elements for 6G infrastructure evolution as ‘Cloud-Native, Green-Native and AI-Native' Korean operator SK Telecom released its latest white paper, ‘SK Telecom 6G White Paper: View on Future AI Telco Infrastructure,’ laying out the evolution direction of the next-generation telco network...

CelcomDigi, SK Telecom to develop AI service for the Malaysian market

CelcomDigi and SK Telecom will share knowledge and work together on AI use cases tailored to the Malaysian market Malaysian operator CelcomDigi and South Korea’s SK Telecom signed a memorandum of understanding (MoU) with the aim of collaborating on the development and commercialization of AI...

Dell Technologies, NVIDIA optimize AI Factory approach for CSPs

From core to edge, Dell AI for Telecom includes network optimization capabilities and supports AI services like GPUaaS Back in May at Dell Technologies World, the ICT giant unveiled its AI Factory with NVIDIA solution which holistically covers data, infrastructure, ecosystem, strategy and use...

Singtel, SK Telecom prep GPUaaS offerings

While SK Telecom focuses on its home market, Singtel has partnered on GPUaaS in APAC and Europe Singtel and SK Telecom have both recently announced partnerships geared toward GPU-as-a-service (GPUaaS) offerings wherein GPU clusters operated by the companies are made available for third-party AI workloads.  Singtel...

Singtel talks about current and future use of AI in its operations

In an interview with RCR Wireless News, Tay Yeow Lian, managing director of networks at Singtel Singapore, said that companies must be positioned to capitalize the potential of AI to elevate customer experiences, improve productivity and drive revenue growth Singaporean operator Singel aims to expand the...

SK Telecom fully revamps its AI personal assistant

SK Telecom said the revamp aims to transform the A. app into an AI personal assistant focused on enhancing daily convenience for customers Korean carrier SK Telecom is doing a complete overhaul of its artificial intelligence (AI) service, "A.", pronounced "A-DoT". In a release, the Asian...

Three large language models (LLMs)—and how they’re being used for telco AI use cases

Whether telco AI applications are delivered by leveraging hyperscaler clouds or run on-premises, many are support by the multi-billion parameter large language models (LLMs) provided by the likes of Anthropic, Meta, OpenAI and a handful of other well-funded specialists in model development and training....

For telco AI LLMs, is bigger necessarily better?

The pros and cons of building an LLM from scratch or tuning an existing LLM for telco AI use cases Whether for automated quality assurance on a manufacturing line, providing a conversational user interface for retail shoppers, or in support of a variety of of...

SK Telecom’s 5G subscriber base surges 10.6% y-o-y in Q2

SK Telecom reported its operating profit rose 16% to KRW537.5 billion ($390.5 million) in the second quarter SK Telecom, South Korea’s largest telecom operator, ended the second quarter of the year with a total of 16.22 billion subscribers in the 5G segment, up 10.6% from...

Dell and SKT help CSPs with the ‘what and how’ of AI integration

Dell and SKT are integrating the carrier’s telco-specific large language model with existing BSS Telecommunications companies are battling a challenging environment rife with increasing pressures around sustainability, market competition, and perhaps most importantly, the ever-present need to monetize their investments. AI has emerged as a...

Dell Technologies, SK Telecom bring gen AI to telecom BSS

Using a gen AI overlay for legacy BSS allows operators to unlock value from data without a holistic upgrade Last month at the TM Forum’s DTW—Ignite event in Copenhagen, Denmark, Dell Technologies, SK Telecom, Matrixx and Compax showcased a “Moonshot Catalyst” project that lets operators...

South Korea officially cancels Stage X’s mobile license

The government said Stage X had failed to raise the fully required paid-in capital to launch operations The government of South Korea confirmed that it has revoked the license of Korean company Stage X as the country's fourth mobile operator, due to the company's failure...

Korea unveils new initiative to advance 6G cooperation

'6G Society' will promote communication and interchange between the satellite communication field and the 6G mobile communication field South Korea’s Ministry of Science and ICT (MSIT) recently announced the launch of the so-called  '6G Society', a new initiative aimed at strengthening technological exchange and cooperation...

SK Telecom invests $200m in US AI data center solutions company

SGH's Penguin Solutions focuses on integrated AI data center solutions Korean operator SK Telecom has signed an agreement to invest $200 million in Smart Global Holdings (SGH), which designs and develops high-performance solutions for data centers and enterprises. SK Telecom has made clear its ambition...

Korean carriers partner to boost domestic 5G IoT ecosystem

The three Korean telcos will support small and medium-sized enterprises by sharing 5G IoT-related tech specs Korean operators SK Telecom, KT and LG Uplus and the Radio Promotion Association of Korea (RAPA) have signed an agreement to foster the ability of small and medium-sized manufacturers...

SK Telecom, Singtel partner to develop next-gen telco technology

SK Telecom and Singtel will explore the use of artificial intelligence (AI), orchestration tools and deepen the domain knowledge of network virtualization Korean carrier SK Telecom and Singaporean telco Singtel have signed a Memorandum of Understanding (MoU) with the aim of collaborating on building next-generation...

Nokia sees South Korea as pioneer country in the 6G field

Nokia stated that its future 6G plans in South Korea involve collaborating with major mobile carriers in the country Finnish vendor Nokia is seeing South Korea as a likely candidate to commercialize 6G wireless networks and related services by 2029, local news service Korea JoongAng...

South Korean government set to cancel Stage X’s license

The South Korean government expected Stage X to become the country's fourth mobile operator South Korea's Science Ministry said it will revoke the license of newcomer operator Stage X for failing to meet legal requirements to run the business, including paid-in capital of KRW 205...

M2M, IoT to boost mobile service revenue in South Korea: Study

The study forecast that 5G subscriptions in South Korea are estimated to represent 85.1% share of the total mobile subscriptions in 2028 Mobile services revenue in South Korea are forecast to increase from $21.1 billion last year to $25.1 billion in 2028 at a compound...

SK Telecom’s 5G subscriber base grows 12.6% y-o-y in Q1

During the first quarter of 2023, SK Telecom added nearly 530,000 5G subscribers SK Telecom, South Korea’s largest telecom operator, ended the first quarter of the year with a total of 15.93 million subscribers in the 5G segment, up 12.6% from 14.14 million in the...