In a complaint filed with the State of New York Public Service Commission, which regulates telecom companies and considers alleged violations of attendant laws, Charter alleges that Verizon is slowing down expansion of its broadband network by being slow to respond to requests from...
AT&T continues in its mission to actively transform the television space and blend it with wireless creating a new converged and expanded industry segment. Now they are now offering HBO to their unlimited data customers for free. This is big news for users who...
IBM asked me to give a speech at its World of Watson event this week. In preparing my remarks, I realized what I will be talking about is so important, yet most don’t understand what is happening. It’s about artificial intelligence, the "internet of things," virtual...
Investigation into pay-TV providers TWC, Charter, Dish Network, DirecTV, Comcast and Cox examines billing practices
A U.S. Senate hearing this week focused on billing practices for five major pay-TV companies serving some 71 million subscribers. Senators honed in on overcharges from Time Warner Cable and...
Facing numerous regulatory challenges before finalization, Charter Communications finalized its $60 billion acquisition of Time Warner Cable to become the second biggest cable operator in the United States. Comcast remains No. 1.
In April, the Federal Communications Commission took the opportunity to include a consumer-friendly...
This week, we’ll weave in earnings, discuss the implications of the new Charter, TWC and Bright House deal, and discuss the future of broadband in America
Trying to figure out a catchy title for describing broadband trends in the United States is tricky. Everyone knows...
Charter will not impose data caps for seven years following combination with Time Warner Cable, Bright House Networks
In approving a major merger in the cable space, the Federal Communications Commission took the opportunity to include a consumer-friendly catch designed to ensure cord cutters have...
VIENNA, Va.--Wi-Fi is enabling new market entrants and business models, and a wide range of businesses are capitalizing on unlicensed spectrum. A few of those approaches were highlighted at the Wi-Fi Now event this week, with companies ranging from start-ups to Time Warner Cable...
TWC Wi-Fi business remains the cable giant’s wireless broadband offering of choice, and notes long-running competition has made it better
ORLANDO, Florida – The cable industry’s continued struggles with the cellular market was highlighted by comments this week from Mike Roudi, SVP and GM for...
Jim Patterson reminds everyone he called the T-Mobile Binge On agreement with YouTube, and writes 3 headlines for Q1 broadband earnings
This week, we’ll dive into three headlines that will impact first quarter (and 2016) earnings. But first, a quick look at the latest development...
Jim Patterson lines up what Sprint, AT&T and TWC have on their plates for 2016
This week, we will attempt to condense several earnings reports into “to do” lists. This is a new format and feedback is welcome. While we will list up to 10...
T-Mobile and TWC pre-announce strong earnings, and look at top CES news
Last week, T-Mobile US announced very strong results for the fourth quarter of 2015, which included:
--917,000 branded postpaid net phone additions (ending number = 29.4 million).
--1.3 million branded postpaid net additions (ending...
T-Mobile’s enlarged territory
T-Mobile US announced earnings on Tuesday morning (full details here) and held a lengthy earnings call that covered all aspects of their operation. The bottom line is that T-Mobile US added 895,000 net new postpaid retail phone customers (185,000 of these came...
Internet providers Verizon Communications, Time Warner Cable and Cablevision are under investigation by the New York attorney general’s office for not delivering the broadband speeds they advertise.
Letters were reportedly sent to the three Internet providers requesting they disclose how they come up with the Internet...
Following its $48.5 billion acquisition of DirecTV, telecom giant AT&T is now telling federal regulators a pending combination of Time Warner Cable, Bright House Networks and Charter Communications will serve to decrease competition in the lucrative industry.
In an Oct. 13 letter to Federal Communications...
Emphasizes the importance of providing customers with time-shifted content
NEW ORLEANS – As cable and telecommunications companies continue to look increasingly alike, Ericsson has plans to capitalize with a new access point unveiled this week at the SCTE Cable-Tec Expo.
Let’s look at Time Warner Cable...
Bright House Networks also to be acquired as part of major cable TV deal
During a special meeting held Sept. 21, shareholders of Charter Communications and Time Warner Cable have approved Charter’s $56 billion purchase of Time Warner.
At the same meeting, Charter announced its acquisition of...
911 service affected
A severed fiber line at a construction site left thousands of Verizon Wireless and Time Warner Cable customers in central North Carolina without service on Monday.
For about seven hours, Verizon Wireless customers were without cellular service, including 911, although some customers were still...
After failed Time Warner Cable acquisition, is Comcast eyeing T-Mobile US?
In recent comments to assembled media, Comcast CFO Mike Cavanagh spoke briefly about the company’s ambitions — if any — regarding a move into wireless, which would align with the service provider trend of...
Let me share with you some examples of how companies either hit it out of the park or strike out when it comes to their customer experience management. Customer experience is key to long-term business success, leading to customer relationship management becoming an important...
Rising importance of Wi-Fi drives M&As
The rising importance of Wi-Fi to cable companies is generating new alliances and rivalries. The cable operators are reshaping the U.S. telecom landscape. They are leveraging their powerful combination of ready-made small cell backhaul and economical carrier Wi-Fi access...
Network will be based on existing customers’ hot spots
Following in the steps of other service providers bolstering public networks by piggybacking on private hot spots, Virgin Media this week announced it’s planning a free, public Wi-Fi deployment in the United Kingdom using its Super...
Commercial Network Services asks for FCC intervention in Time Warner Cable interconnect dispute
Beloved service provider Time Warner Cable appears to have earned the dubious distinction of being the first company to garner a complaint for violating recently implemented net neutrality rules.
Commercial Network Services, which...
Deciphering the top trends of any quarter is difficult, and the second quarter of 2015 is no exception. There’s a lot of “reading between the lines” to figure out what’s really going to move the needle. This week’s trends are based on several conversations...
