The union of Cingular Wireless L.L.C. and AT&T Wireless Services Inc. gives new meaning to The Great Experiment.Indeed, nothing approaching it-in scale, complexity and consequence-has ever been attempted in the spectacular 21-year-young history of the cellular industry. Cingular, 60-percent owned by SBC Communications Inc....
SAN FRANCISCO-Mobile music, games and enterprise applications are beginning to flood the market, creating a buzz the industry hasn't seen in years. But while insiders salivate over "hockey-stick" projections for wireless data revenues, developers that haven't cultivated relationships with established carriers, publishers or well-known...
EDEN PRAIRIE, Minn.-T-Mobile USA's and Verizon Wireless' customer service departments scored closely in Vocal Laboratories' quarterly SectorPulse report measuring customer care quality. T-Mobile rated an A in caller satisfaction and B in call completion for the second time, while Verizon improved its caller satisfaction...
Surpassing even the most optimistic forecasts, Verizon Wireless said it added a record 1.7 million subscribers during the third quarter of this year, ending the first nine months of the year with 42.1 million total subscribers. The customer growth topped estimates of between 1.4...
WASHINGTON-NextWave Telecom Inc. has requested another extension before filing its reorganization plan, but told the court Tuesday that it would like to emerge from bankruptcy by late January.The latest extension request would have NextWave filing its reorganization plan by Nov. 12 and then soliciting...
Kyocera Wireless Corp., along with the U.S. Consumer Product Safety Commission, is recalling 1 million cell-phone batteries, pointing to concerns that some of the batteries supplied by the manufacturer may be counterfeit.The batteries, manufactured by El Paso, Texas-based Hecmma Group, are included in the...
WASHINGTON-The fanfare surrounding final government approval of Cingular Wireless L.L.C.'s $41 billion acquisition of AT&T Wireless Services Inc. proved to be short-lived, with Moody's Investors Service downgrading long-term debt ratings of the new No. 1 mobile-phone carrier and its two Bell telephone parent companies....
BEDMINSTER, N.J.-Verizon Wireless and Yahoo! have teamed up to offer a solution suite featuring e-mail, mapping, news and weather-information applications to Verizon subscribers through the Verizon Wireless Mobile Web 2.0 service."Verizon Wireless' new offering of Yahoo!'s leading services deliver innovative features and cutting-edge technology...
WASHINGTON-The Federal Communications Commission today conditionally approved the $41 billion merger of Cingular Wireless L.L.C. and AT&T Wireless Services Inc., requiring the new No. 1 mobile-phone operator to scale back or forgo combined wireless operations in 22 markets. The decision received criticism from two...
SAN FRANCISCO-Verizon Wireless, in partnership with General Motors' OnStar, announced its America's Choice with OnStar service plan is now available nationwide.With the plan, Verizon customers with OnStar-equipped vehicles can share their Verizon minutes to make and receive calls on both their Verizon phones and...
T-Mobile USA's and Verizon Wireless' customer service departments scored closely in Vocal Laboratories' quarterly SectorPulse report measuring customer care quality.T-Mobile rated an A in caller satisfaction and B in call completion for the second time, while Verizon improved its caller satisfaction grade to A...
In what is likely shaping up to be the last quarter with six nationwide operators, four of the country's largest carriers posted relatively healthy third-quarter earnings that showed there is still penetration growth potential in the U.S. market. Cingular Wireless L.L.C., which is set...
WASHINGTON-Three nationwide GSM carriers will participate in a digital emergency alert pilot that officially kicked off last week, but questions remain about whether the Bush administration-sponsored project can secure support from top CDMA wireless operators and the leading industry trade association. The six-month pilot...
WASHINGTON-NextWave Telecom Inc. has been given 10 days by the bankruptcy court to figure out its plan to emerge from bankruptcy protection, which will allow it to continue to consider offers from several sources, according to court filings.Several news outlets have said these offers...
Vodafone Group plc named a new financial director from a familiar place and announced board changes and a new organizational structure that the international wireless provider said would enable continued improvement in the delivery of its strategic goals.The company reported that Andrew Halford, current...
WASHINGTON-A new World Health Organization-backed study says long-term mobile-phone use increases the risk of cancer, but scientists said follow-up research is needed before it can be determined whether wireless handsets pose a health danger to consumers. The Institute of Environmental Medicine at Karolinska Institute...
NEW YORK-Verizon Communications Inc. launched its iobi Home service in New York City allowing Verizon residential customers to control home phone calls, home voice mail, call lists, directories and calendars from any Web-enabled personal computer or by telephone using a voice-recognition portal. Verizon also...
PLANO, Texas-MetaSolv Software Inc. reported an agreement with Dominican Republic telecommunications services provider Verizon Dominicana to supply its service activation solution to deploy mobile wireless services. MetaSolv said the solution provides flow-through activation of high-volume mobile services and will enable Verizon Dominicana to automate...
Following the recent expansion of its commercial CDMA2000 1x EV-DO network to include 14 major markets and 24 airport locations nationwide last month, Verizon Wireless is set to add 16 more markets by the end of this year. Speaking at the USTA Telecom '04...
WASHINGTON-An 11th-hour effort to pass the wireless enhanced 911 funding bill was struggling against a senatorial objection that stopped the frenetic activity to get the bill passed. Still, supporters remained hopeful the bill would be considered before Congress leaves town for the election. The...
WASHINGTON-The California Public Utilities Commission last week denied industry's request to reconsider a decision creating a bill of rights for telecom consumers, but not before the six national carriers filed lawsuits in federal court to overturn new state regulations. The mobile-phone industry spent hundreds...
Once viewed as a haven for technology nerds, RadioShack Corp. has quickly become one of the most prominent retail locations for wireless products, services and accessories. Analysts have reported that the retailer accounts for as much as one-fourth of all gross customer additions for...
First, the confusing color-coded threat alerts. Then, the duck tape and plastic-sheeting quacker. Next, cybersecurity chaos that continues to this day. Now this.On Sept. 22, testifying before a House homeland security subcommittee, Reynold Hoover, the Department of Homeland Security's point man for national emergency...
J.D. Power and Associates reported that T-Mobile USA Inc. ranked highest in overall retail sales customer satisfaction among the nation's seven largest wireless operators, according to the firm's 2004 Wireless Retail Sales Satisfaction Study. The study, which included responses from 4,462 wireless users who...
