Accenture predicts a needed shift towards as-a-service models for hardware companies looking to expand services
The biggest high-tech story is the shift by traditional hardware including smartphones, software and platform companies to deliver their offerings as services to business customers and consumers.
But there are...
VoIP veteran Charlie Vogt sees $40 billion market for video optimization and delivery, partners with HPE
Video optimization has received a bad wrap lately, but carriers and other service providers know it is the reality of IP-based video delivery.
"Nobody's getting uncompressed video," explained Charlie Vogt,...
High-tech sales problems remain a significant hurdle for growth
Selling in high-tech industries such as wireless is a serious problem. Companies are struggling with underperforming sales people, retaining top performers, hiring and compensating the right sales people, according to new survey research sponsored by Accenture....
Breaking down top trends expected from CES 2016
During the past several months, Accenture has done extensive research and engaged with a broad range of clients to identify the big stories to watch at the fast-approaching 2016 Consumer Electronics Show. Based on this we expect...
Passwords may be headed toward obsolescence. This is a potential paradigm shift in the way people access smartphones, personal computers, websites and many other password-protected technologies.
Why is it happening?
One reason is the intensifying consumer dissatisfaction with passwords.
People are becoming less comfortable that the sensitive personal...
What companies do you trust with your personal data such as health details, credit card numbers and financial information?
Consumers all over the world are grappling with this question.
In fact, more than half (54%) of digital consumers are cautious about the personal information they share...
The real reasons behind 5G
Some people believe that faster is always better, particularly in regards to wireless networks. That's why it’s easy to get excited about “5G” wireless systems, which are the next major phase of mobile telecommunications standards beyond the 4G LTE technology...
IEEE Computer Society took on the subject at Rock Stars of Wearables event
AUSTIN--Industry and thought leaders in the wearables space, a subset of the hot Internet of Things, gathered Sept. 22 to dissect the challenges and opportunities presented by integration of tech and our...
Many high-tech companies, such as smartphone, aerospace, medical equipment and software manufacturers, are looking for ways to grow their businesses. Growth may be attainable by managing their information technology in new ways.
In today's digital business arena, however, these companies can face challenges. One is...
I have never seen a situation quite like it in my 22 years in the high-tech industry. I am referring to the sudden and more intense focus by executives on data security, digital trust and intrusion protection.
During my meetings with clients in the past...
Secrets are pervasive in the high-tech industry.
For many years, members of the industry have been wary about sharing their intellectual property with others. They believed doing so would jeopardize their competitive differentiation and business opportunities.
But, in many cases, remaining secretive is no longer the...
Earlier this year Accenture released its "Digital Consumer Survey" taking a look at how consumer views are changing in this new connected world. Focusing on how the "Internet of Things" will impact these views, 24,000 consumers in 24 countries were surveyed in order to...
Argentina first to experience Telefónica's end-to-end customer experience solution
Telefónica has tapped Accenture and Alcatel-Lucent to implement an end-to-end customer experience solution for a range of services for its European and Latin American operations, including mobile data, voice, IPTV, high-speed Internet, cable and satellite. The goal is to allow...
Remember the dawn of the Internet? Remember all the skeptics who didn’t see its transformational genius? Remember how it became enormous?
It’s happening again.
What’s happening involves the Internet, of course, but in a newly emerging context. I am referring to a phenomenon called the industrial...
Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences.
You have probably been hearing quite a bit in recent months about the “Internet of Things” coalescing into a major...
The industrial “Internet of Things” is one of today’s biggest business opportunities in the electronics and high-tech industry.
Accenture defines IIoT as the convergence of intelligent industrial products, processes and services that communicate with each other, and with people, over global networks. Conservative estimates suggest...
Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences.
There will be two particularly important business opportunities unfolding next year in the electronics and high-tech industry.
The first is the...
Alcatel-Lucent and Accenture have formed the Accenture Alcatel-Lucent Business Group to design and build customer care operations for IP networks. The group will focus on mobile customer care solutions based on Alcatel-Lucent's Motive Line of products. Motive was a Texas software startup acquired by...
Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences.
Corporate and industrial applications — rather than much-publicized consumer applications — will be the initial drivers of the wearable device...
The use of network analytics in Wi-Fi is an area with great potential for network optimization as well as improving customer experience, according to Shahid Ahmed, managing director at Accenture and the lead for its North American Communications Industry practice.
"Wi-Fi, first of all, is...
The Internet of Things (IoT) or the Internet of Everything, if you prefer, needs involvement from the mobile operators in order for this vision to become a success. Although many are playing in the machine-to-machine (M2M) space, does this really take us down a...
The task facing CSPs is monumental – one of the biggest challenges to CSPs in the last 50 years. Customers are increasingly cutting the cord – literally – eroding the “cash cows” of voice and long distance services.
The evolution of telecommunications networks is placing a significant strain on operators looking to update to more efficient and cost effective networks, but still burdened by the millions of customers still using legacy systems.
In the wireless space this can be seen as carriers are...
Accenture has purchased Italian company i4C Analytics, which provides a software platform for advanced analytics in verticals including telecom, energy, retail, finance and manufacturing.
I4C will be integrated into Accenture Analytics, which is part of Accenture Digital, to expand Accenture's offerings in industry and function-specific analytics. Terms of...
