Telcos risk shrinking retail revenue if they don’t shift sales models to capitalize on demand for in-store, highly personalized customer experiences The physical retail channel plays an important role in …
Accenture
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Huawei wants to play a leading role as industry cloud enabler, the Chinese ICT vendor revealed at Huawei Connect 2016. Best known as a telecommunications equipment vendor and handset manufacturer, …
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Consumers might be the strongest 5G use case in the early days of 5G; business use cases may have to wait until the technology matures LONDON–Asked where 5G money would …
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Here are five trends set to impact growth in the smart home M2M market in APAC through 2020. The smart home machine-to-machine market in the Asia-Pacific region (APAC) is set for …
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Here are five smart home M2M trends that will impact growth in the smart home M2M market in APAC through 2020. The smart home M2M market in the Asia Pacific region …
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Accenture looks at how telecom providers can play a key and integrated role in the growing digital economy Wireline and wireless service providers who have staked their business on voice …
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Accenture predicts a needed shift towards as-a-service models for hardware companies looking to expand services The biggest high-tech story is the shift by traditional hardware including smartphones, software and platform …
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VoIP veteran Charlie Vogt sees $40 billion market for video optimization and delivery, partners with HPE Video optimization has received a bad wrap lately, but carriers and other service providers …
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High-tech sales problems remain a significant hurdle for growth Selling in high-tech industries such as wireless is a serious problem. Companies are struggling with underperforming sales people, retaining top performers, …
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Breaking down top trends expected from CES 2016 During the past several months, Accenture has done extensive research and engaged with a broad range of clients to identify the big …
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Passwords may be headed toward obsolescence. This is a potential paradigm shift in the way people access smartphones, personal computers, websites and many other password-protected technologies. Why is it happening? One …
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What companies do you trust with your personal data such as health details, credit card numbers and financial information? Consumers all over the world are grappling with this question. In …
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The real reasons behind 5G Some people believe that faster is always better, particularly in regards to wireless networks. That’s why it’s easy to get excited about “5G” wireless systems, …
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IEEE Computer Society took on the subject at Rock Stars of Wearables event AUSTIN–Industry and thought leaders in the wearables space, a subset of the hot Internet of Things, gathered …
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Many high-tech companies, such as smartphone, aerospace, medical equipment and software manufacturers, are looking for ways to grow their businesses. Growth may be attainable by managing their information technology in …
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I have never seen a situation quite like it in my 22 years in the high-tech industry. I am referring to the sudden and more intense focus by executives on …
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Secrets are pervasive in the high-tech industry. For many years, members of the industry have been wary about sharing their intellectual property with others. They believed doing so would jeopardize …
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Earlier this year Accenture released its “Digital Consumer Survey” taking a look at how consumer views are changing in this new connected world. Focusing on how the “Internet of Things” …
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Argentina first to experience Telefónica’s end-to-end customer experience solution Telefónica has tapped Accenture and Alcatel-Lucent to implement an end-to-end customer experience solution for a range of services for its European and Latin American …
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Remember the dawn of the Internet? Remember all the skeptics who didn’t see its transformational genius? Remember how it became enormous? It’s happening again. What’s happening involves the Internet, of …
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Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. You have probably been hearing …
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The industrial “Internet of Things” is one of today’s biggest business opportunities in the electronics and high-tech industry. Accenture defines IIoT as the convergence of intelligent industrial products, processes and …
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Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. There will be two particularly …
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Alcatel-Lucent and Accenture have formed the Accenture Alcatel-Lucent Business Group to design and build customer care operations for IP networks. The group will focus on mobile customer care solutions based …
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Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. Corporate and industrial applications — …