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Alltel posts 13% increase in wireless revenue

Alltel Corp. posted $1.2 billion in wireless revenues during the third quarter of this year, which was a 13-percent increase compared with the $1.1 billion in revenues the company reported during the third quarter of 2002. The strong wireless growth helped the telecommunications provider...

Mobliss announces new mobile marketing campaigns

SEATTLE-Mobile application company Mobliss announced two new marketing campaigns around its premium short message service and downloadable mobile services. Fox Broadcasting Co. will offer premium SMS and downloadable services called "Joe 2 Go" that promote its new TV show "The Next Jo Millionaire: An...

Verizon to offer Nokia’s 3589i phone

Nokia Corp. scored another major CDMA victory with Verizon Wireless, announcing it will sell the company's 3589i phone, which features a color screen, polyphonic ring tones and support for Verizon's BREW-based application download service.Verizon will sell the phone for $50 with a two-year service...

CPUC just a piece of consumer rights issue

WASHINGTON-Even before the California Public Utilities Commission votes on a landmark bill of rights for telecom consumers, other states are signaling they too are ready to get tough with mobile-phone carriers. The Nebraska Public Service Commission late last month said it will ask the...

Alltel reaches $1M settlement over environmental violations

WASHINGTON-U.S. officials said they reached a settlement with Alltel Corp. for environmental violations that require the Arkansas wireline-wireless carrier to pay a $1 million fine.The agreement between Alltel and the Justice Department and Environmental Protection Agency was filed in the U.S. District Court in...

Neb. PUC to ask for wireless regulation authority

WASHINGTON-The Nebraska Public Service Commission said it will ask the state legislature next year for authority to regulate wireless service and billing."As the wireless industry grows and users become more dependent on them, it is important that we ensure dependable service and accurate billing....

With much fanfare, CTIA unveils consumer code amid criticism

WASHINGTON-The Cellular Telecommunications & Internet Association fell short in proving to critics that its voluntary code of conduct, which it officially unveiled Sept. 9, is an adequate response to jabs about lack of quality customer service."This code of conduct might make for a good...

FCC to check up on wireless LNP readiness

WASHINGTON-The chiefs of the FCC's Enforcement and Wireless Telecommunications Bureaus want to go on field trips to see how well carriers are implementing wireless local number portability.In letters to four carriers, WTB Chief John Muleta asked the carriers to respond to specific WLNP implementation...

Nextel ready to ‘do’ ad campaign

During the past 11 years, Nextel Communications Inc. has carved out a healthy niche for itself in the wireless market while using a proprietary network technology and infrastructure provided by a single supplier, diverse spectrum holdings and a laser-like focus on the business market...

CTIA unveils consumer code amid criticism

WASHINGTON-If the Cellular Telecommunications & Internet Association hoped to prove to the consumer-advocate world that its voluntary code of conduct, which it officially unveiled Sept. 9, is an adequate response to criticism about lack of quality customer service, it was perhaps mistaken."This code of...

FCC checks up on wireless LNP implementation

WASHINGTON-The chiefs of the FCC's Enforcement and Wireless Telecommunications Bureaus want to go on field trips to see how well carriers are implementing wireless local number portability.In letters to four carriers, WTB Chief John Muleta asked the carriers to respond to specific WLNP implementation...

Alltel signs on Walt Disney content

NORTH HOLLYWOOD, Calif.-Wireless carrier Alltel Corp. announced a wide-ranging deal with Walt Disney Internet Group to bolster its wireless content offerings, including its BREW application download service.Through the new deal, Alltel said it will offer sports scores from ESPN.com, headlines from ABCNEWS.com and family...

Viastar grows repair biz

During the past five years, Viastar Technologies has grown from a two-man, home-based operation into a business that accounts for 130 employees in three facilities.Philadelphia-based Viastar Technologies repairs and refurbishes wireless devices and components, a business that can assist carriers in reducing the costs...

Nextel, Verizon Wireless enter PTT ad battle

The battle over business customers continues to heat up as Nextel Communications Inc. and Verizon Wireless launched new advertising campaigns targeting potential deficiencies in each other's business-centric offerings.Nextel's campaign, which includes full-page advertisements in prominent newspapers, highlights latency issues with Verizon Wireless' recently launched...

Alltel signs on Walt Disney content

NORTH HOLLYWOOD, Calif.-Wireless carrier Alltel announced a wide-ranging deal with Walt Disney Internet Group to bolster its wireless content offerings, including its BREW application download service.Through the new deal, Alltel said it will offer sports scores from ESPN.com, headlines from ABCNEWS.com and family and...

Nextel slips, Cingular improves in rankings

With nearly all wireless carriers having reported second-quarter results, or at least filing an extension with the Securities and Exchange Commission, N. Moore Capital Ltd. released its quarterly carrier metric rankings that showed continued domination by nationwide carriers, which took the top three positions...

Customer-care problems lead to churn, J.D. Power asserts: Photo messaging, PTT are most desired features

Wireless customers unhappy with their carriers' customer care are more likely to switch service providers, according to J.D. Power and Associates' 2003 Wireless Customer Care Performance Study.The group found that 26 percent of those who rated their latest customer-care experience as below average are...

Largent takes CTIA reins Nov. 1

WASHINGTON-The Cellular Telecommunications & Internet Association Aug. 18 officially announced that former Rep. Steve Largent (R-Okla.) will replace Thomas Wheeler as president and chief executive officer effective Nov. 1."After an exhaustive search, it became clear that Steve Largent was the right person for the...

Carriers ask court to stay WLNP

WASHINGTON-Cingular Wireless L.L.C. and AT&T Wireless Services Inc. Aug. 15 asked the Federal Communications Commission to stay the Nov. 24 wireless local number portability mandate.The carriers say they "are merely seeking their day in court. The FCC has not acted on the Petition to...

It’s official: Largent to replace Wheeler

WASHINGTON-The Cellular Telecommunications & Internet Association late Monday announced as expected that former Rep. Steve Largent (R-Okla.) will replace Thomas Wheeler as president and chief executive officer effective in November."After an exhaustive search, it became clear that Steve Largent was the right person for...

Nextel tops wireless carriers in customer respect study

The Customer Respect Group has released its Summer 2003 Online Customer Respect Study of the telecommunications and networking firms, including wireless companies, that are among the largest 1,000 companies in the United States.MCI and Nextel Communications Inc. tied for first place in customer respect...

Carriers step up retention efforts

With wireless local number portability right around the corner, wireless carriers are expected to become more aggressive in the next several months in offering retention incentives tied to contract extensions in an attempt to keep their current customers from fleeing to another operator. A...

Verizon raises LNP stakes again

Verizon Wireless again raised the stakes in the wireless local number portability fight, urging the Federal Communications Commission to reject proposals from a number of its competitors that Verizon Wireless said would create barriers for wireless customers looking to switch carriers once WLNP is...

Verizon Wireless again raises LNP stakes

Verizon Wireless again raised the stakes in the wireless local number portability fight, urging the Federal Communications Commission to reject proposals from a number of its competitors that Verizon Wireless said would create barriers for wireless customers looking to switch carriers once WLNP is...