SEATTLE-Nextel Partners Inc. is expanding its use of Seattle-based Par3 Communications’ customer care platform for automating collections, welcoming and interacting with new customer, and to provide automated details on using …
billing
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BEDFORD, Mass.-Shares of Boston Communication Group Inc. jumped more than 25 percent after a U.S. appeals court halted an order that would have forced the company to stop selling prepaid …
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SEATTLE-Nextel Partners Inc. is expanding its use of Seattle-based Par3 Communications’ customer care platform for automating collections, welcoming and interacting with new customer, and to provide automated details on using …
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CINCINNATI-Cingular Wireless L.L.C. extended its contract with Convergys Corp. The deal calls for Convergys to manage and support billing for Cingular’s customers on its Customer Assistance Resource Environment billing system. …
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Alltel Corp. will forge ahead as a wireless-only business, the company announced. Alltel is spinning off its wireline business into a $9.1 billion merger with Texas-based Valor Communications Group Inc. …
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WASHINGTON-California Public Utilities Commission President Michael Peevey is poised to take control of the deregulatory telecom bill-of-rights plan championed by Commissioner Susan Kennedy, who is set to leave the agency …
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For the past few years, the strategy for U.S. carriers looking to retain customers was simple: offer subscribers a slick new handset at no charge. But in today’s transitory market-where …
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Promises fulfilled was the message from Cingular Wireless L.L.C. as the industry’s largest operator announced the launch of its UMTS/HSDPA network-dubbed BroadbandConnect-in 16 U.S. markets. The carrier has been touting …
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Wireless carriers struck out once again in Consumer Reports’ annual survey of cellular phones and service. Cingular Wireless L.L.C.’s acquisition of AT&T Wireless Services Inc. came in for particularly harsh …
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LITTLE ROCK, Ark.-Alltel Corp. will forge ahead as a wireless-only business, the company announced. Alltel is spinning off its wireline business into a $9.1 billion merger with Texas-based Valor Communications …
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SEATTLE-Mobile gamers continue to rely on carrier decks for their wireless entertainment even as off-deck businesses continue to gain traction, according to the latest figures from M:Metrics. The firm’s most …
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NEW YORK-Sprint Nextel Corp.’s planned acquisition of its largest CDMA affiliate Alamosa Holdings Inc. revved up investors of fellow affiliate UbiquiTel Inc. The carrier has yet to resolve ongoing litigation …
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Cingular Wireless L.L.C. is overhauling its wireless Web service in an effort to woo would-be mobile Internet surfers and boost content sales. The largest U.S. carrier said it is simplifying …
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Like European missionaries of centuries past, Bango came to U.S. shores last week preaching the gospel. The Cambridge, U.K.-based company held events in Southern California and New York to tout …
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ATLANTA-Cingular Wireless L.L.C. is overhauling its wireless Web service in an effort to woo would-be mobile Internet surfers and boost content sales. The largest U.S. carrier said it is simplifying …
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PORT AU PRINCE, Haiti-Caribbean wireless operator Digicel said it selected L.M. Ericsson to provide a GSM-based mobile network in Haiti. Digicel noted the network would include GPRS-based mobile Internet services, …
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PORT AU PRINCE, Haiti-Caribbean wireless operator Digicel said it selected L.M. Ericsson to provide a GSM-based mobile network in Haiti. Digicel noted the network would include GPRS-based mobile Internet services, …
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Sprint Nextel Corp. took a significant step in fulfilling chief executive Gary Forsee’s plans to expand the carrier’s reach into other media distribution channels, and at the same time may …
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TAMPA, Fla.-Syniverse Technologies said it signed a multiyear contract renewal with T-Mobile USA Inc. to provide clearing and settlement services for wireless voice roaming. Syniverse said it will provide the …
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Nokia Corp.’s Preminet offering gained another backer last week as Tira Wireless said it is offering its porting technology to content providers using the delivery platform. Tira has made its …
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TAMPA, Fla.-Syniverse Technologies said it signed a multiyear contract renewal with T-Mobile USA Inc. to provide clearing and settlement services for wireless voice roaming. Syniverse said it will provide the …
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NEW YORK-Following months of speculation, Sprint Nextel Corp. announced agreements with four cable companies to provide wireless services using Sprint Nextel’s nationwide network. Comcast Corp., Time Warner Cable, Cox Communications …
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TORONTO-Nokia Corp.’s Preminet offering gained another backer Tuesday as Tira Wireless said it is offering its porting technology to content providers using the delivery platform. Tira said it has made …
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One factor many investors look at before sinking money into the wireless industry has been the ability of wireless devices to penetrate the general population. During the past several years, …
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WASHINGTON-Online reseller InPhonic Inc. said it signed a letter of intent to sell certain assets of its Liberty Wireless and Spanish language Viva Liberty mobile virtual network operator services to …
