The following list includes ratings changes and financial information for wireless companies announced this week by investment-banking and financial-services firms. CarriersLehman Brothers upgraded its rating on CenturyTel Inc. from underweight to equal weight and raised its price target on the company to $38 from...
CINCINNATI-Sprint Nextel Corp. said it plans to phase out its billing relationship with Convergys Corp. and has signed a preliminary agreement with Amdocs Ltd. for a single billing and customer care platform to serve all of its wireless subscribers. Plans call for Sprint Nextel...
HAMPSHIRE, United Kingdom-New technologies and products are bringing the promise of fresh revenue-but are also producing revenue losses, according to a report by Juniper Research. Traditional revenue-assurance safeguards, ones designed to prevent leakage from fraud and billing errors, "are now inadequate to deal with...
TAMPA, Fla.-Syniverse Technologies Inc., which provides technology and clearing services to wireless companies, said it has renewed its contract with regional wireless operator SunCom Wireless Holdings Inc. Syniverse said the deal calls for it to continue to supply the carrier with services designed to...
Digital security and mobile content provider VeriSign Inc. said it plans to spend $30 million in cash to acquire software developer CallVision Inc. Seattle-based CallVision provides Web-based billing and data analysis applications to operators including T-Mobile, Bell Canada, TelstraClear and Australia's AAPT. The company's...
WASHINGTON-News stories late last week highlighted the tightrope wireless carriers must walk as they try to help law enforcement and protect their customers' privacy at the same time. On one hand, Sprint Nextel Corp. found itself defending its privacy-protection policies when it did not...
MOUNTAIN VIEW, Calif.-Digital security and mobile content provider VeriSign Inc. said it plans to spend $30 million in cash to acquire software developer CallVision Inc. Seattle-based CallVision provides Web-based billing and data analysis applications to operators including T-Mobile, Bell Canada, TelstraClear and Australia's AAPT....
TAMPA, Fla.-Syniverse Technologies Inc., which provides technology and clearing services to wireless companies, said it has renewed its contract with regional wireless operator SunCom Wireless Holdings Inc. Syniverse said the deal calls for it to continue to supply the carrier with services designed to...
A new year is a perfect time to set priorities-and clean off the pile of papers oozing beyond the allotted boundaries on one's desk. (OK-my desk.) One of my first priorities this year is to study the trends that likely will affect the wireless...
WASHINGTON-California Public Utilities Commission member Geoffrey Brown is seeking to delay the scheduled Jan. 26 vote on a scaled-back telecom bill-of-rights plan, while Commissioner Dian Grueneich crafts an alternative consumer protection measure. Brown-whose telecom consumer-protection package was approved in May 2004, before being suspended...
TAMPA, Fla.-Syniverse Technologies Inc., which provides technology services to wireless communications companies, has renewed a multi-year contract with Alltel Corp to provide clearing and settlement services.Syniverse will provide Alltel with its Access and Access S&E services, which simplify billing data exchanges between roaming partners....
WASHINGTON-The California Public Utilities Commission is set to vote this month on a measure that would create a first-in-the-nation Telecommunications Consumer Fraud Unit. The fraud unit proposal is part of the new version of the controversial Consumer Bill of Rights. Also in the new...
Editor's note: At the end of each year, the RCR Wireless News editorial staff looks back on the news events that made headlines and decides which were the most significant, industry-impacting stories during the past 12 months. While our list does not include the...
WASHINGTON-The California Public Utilities Commission is set to vote in January on a measure that would create a first-in-the-nation Telecommunications Consumer Fraud Unit. The fraud unit proposal is part of the new version of the controversial Consumer Bill of Rights. Also in the new...
WASHINGTON-The 8th U.S. Circuit Court of Appeals decision to scrap Minnesota's wireless consumer protection law could come into play as truth-in-billing litigation moves into a serious phase in January at a U.S. appeals court in Atlanta. Mobile-phone carriers, federal and state telecom regulators and...
Editor's note: At the end of each year, the RCR Wireless News editorial staff looks back on the news events that made headlines and decides which were the most significant, industry-impacting stories during the past 12 months. While our list does not include the...
It's time for New Year's resolutions: stop smoking, lose weight, get to the gym more often, and all sort of other well-meaning pledges that fade by February. As the shutters close on the Christmas selling season and carriers look to the projects, projections and...
CINCINNATI-Convergys Corp., which provides outsourced customer services, human resources and billing services for some telecom companies, has slashed its fourth-quarter earnings projections by more than half. The company said it expects fourth-quarter earnings to be 14 cents per share instead of the 30 cents...
CINCINNATI-Convergys Corp., which provides outsourced customer services, human resources and billing services for some telecom companies, has slashed its fourth-quarter earnings projections by more than half. The company said it expects fourth-quarter earnings to be 14 cents per share instead of the 30 cents...
BEDFORD, Mass.-Shares of Boston Communication Group Inc. jumped more than 25 percent after a U.S. appeals court halted an order that would have forced the company to stop selling prepaid services to some of its carrier customers. The U.S. Court of Appeals for the...
SEATTLE-Nextel Partners Inc. is expanding its use of Seattle-based Par3 Communications' customer care platform for automating collections, welcoming and interacting with new customer, and to provide automated details on using voicemail, wireless Web access, plan limits, billing cycles and walkie-talkie services. The Par3 service...
BEDFORD, Mass.-Shares of Boston Communication Group Inc. jumped more than 25 percent after a U.S. appeals court halted an order that would have forced the company to stop selling prepaid services to some of its carrier customers. The U.S. Court of Appeals for the...
SEATTLE-Nextel Partners Inc. is expanding its use of Seattle-based Par3 Communications' customer care platform for automating collections, welcoming and interacting with new customer, and to provide automated details on using voicemail, wireless Web access, plan limits, billing cycles and walkie-talkie services."With Par3, we can...
CINCINNATI-Cingular Wireless L.L.C. extended its contract with Convergys Corp. The deal calls for Convergys to manage and support billing for Cingular's customers on its Customer Assistance Resource Environment billing system.Convergys said it will continue to operate its CARE billing system as well as provide...
