In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use of automation and related technologies to expedite and manage manual processes, ensuring they keep up with fast-changing customer expectations.
Fortunately, business...
Cisco is to use France-based virtual network operator (MVNO) Transatel, owned by NTT Data, to provide enterprise customers with ‘out-of-the-box’ 4G and 5G cellular connectivity on its own eSIM solution in 180 countries. Cisco’s eSIM technology will be embedded initially into Cisco’s infrastructure solutions,...
Cisco has crossed the $1 billion mark in AI sales, according to CEO Charles Robbins
Following reports earlier this week that thousands of Cisco employees will soon be out of a job, the company has released its Q4 and fiscal year (FY) 2024 results, reporting...
Cisco is cutting thousands of more jobs as it shifts focus to growing business segments like cybersecurity and AI
In a second round of layoffs, Cisco is cutting thousands of jobs as it shifts focus to growing business segments like cybersecurity and AI. Early reports indicate the...
Digging into this new Cisco survey about the state of networking in the Industry 4.0 sector, which says the industrial c-suite is being driven to distraction by the risk and reward of artificial intelligence (AI), reveals certain things. They are hardly revelatory; but, again,...
Cisco has just issued a research study about the state of networking in the broad Industry 4.0 sector, and it is really good – comprehensive, and well communicated. Quite how much of it is genuinely new or surprising is open to debate, but it...
Rockwell Automation said that the deal with Cisco aims to enable manufacturers in APAC to optimize operations and enhance productivity
Cisco and Rockwell Automation announced a collaboration focused on boosting digital transformation of the industrial market in the Asia Pacific, Japan and Greater China region.
In...
'AI will be part of the fabric of virtually everything,' says Cisco exec
For many companies in the communications space, generative AI (gen AI) is largely taking the form of AI assistants, or a tool that supports live agents and/or customers by providing data-informed feedback...
Cisco is using AI across its entire product portfolio to simplify the customer experience
Earlier this week, Cisco Investments, Cisco’s global corporate venture investment arm, announced a $1 billion artificial intelligence (AI) investment fund to support the startup ecosystem and expand the development of more...
Cisco is bringing AI into its collaboration, networking, observability and security solutions; the message to customers at Cisco Live is we're focused on “making AI work for you”
LAS VEGAS—Cisco CEO Chuck Robbins kicked off the company’s annual Cisco Live event with clear-eyed acknowledgement of...
It seems like you can have the same conversation about Industry 4.0 whether AI is presented as the big kahuna in the tech-mix or hardly mentioned at all, like the elephant in the room. This conversation with Cisco, taped a couple of months ago...
The AI consortium is built from the United States-European Union Trade and Technology Council’s Talent for Growth Task Force
Technology powerhouses including Cisco Systems, IBM, Accenture, Microsoft, Google and Intel have formed a new group called the AI-Enabled Information and Communication Technology Workforce Consortium to help...
Managed enterprise IoT provider Kajeet has a deal to integrate its Sentinel platform with Cisco’s cellular gateways and mobility services platform. The pair hailed it as a “strategic partnership”; they also said in a statement they had only “initiated discussions”. But it sounds also...
The Japanese arm of Cisco has joined with Mitsui Information and KDDI Engineering, parts of trading group Mitsui Group and telecoms operator KDDI respectively, to deploy a private 5G network at the Shinwa Komaki SFiC Lab in Komaki City, in the Aichi Prefecture in...
MWC, Barcelona: UK-headquartered NTT has announced a go-to-market deal with energy management and automation specialist Schneider Electric to combine private 5G with the French firm’s ‘modular data centre’ proposition. They are pitching to industrial firms with large factories and remote sites. The solution uses...
Intel is pushing the private 5G angle ahead of MWC in Barcelona at the end of the month – plus the AI one, the edge one, the transformation one, and the ecosystem one. It has issued a press announcement to trumpet its involvement in...
RAI Amsterdam, the conference and exhibition centre in the Dutch capital, has a new private 5G network, courtesy of NTT and Cisco. The setup has been signed off in time for the Cisco Live conference at the venue this week (February 5-9). The deployment...
It is always good to talk to Celona. The California scale-up has taken a position as an agitator in the excitable private networks market, positioning itself as an enterprise-friendly alternative to the likes of Nokia and Ericsson, with a cellular system born of deliberate...
US-based system integrator Kyndryl has announced a set of security edge services with Cisco to help customers improve their security controls and address and respond to cyber incidents. The twin security releases build on the pair’s collaboration and co-investment to develop scalable security offerings,...
T-Mobile US partnered with Cisco Meraki on 5G-based Connected Workplace offering
While many medium-sized enterprises want to pursue various digital transformation strategies, they’re often under-equipped in the IT department to manage the complexity of combining connectivity and compute at scale. To address this mid-market niche,...
Clearly, the focus of the initial response among the analyst community to HPE’s proposed $14 billion takeover of Juniper Networks, announced last week, has been on the latter’s artificial intelligence (AI) capabilities in the networking space, acquired and developed since its own purchase of...
ORCID will allow participants to test and validate their hardware and software solutions against an O-RAN network deployed by Dish
Dish Wireless, which is now a subsidiary of EchoStar, was awarded a $50 million grant from the U.S. Department of Commerce's National Telecommunications and Information...
Is this a review of 2023, or a forecast for 2024? It could be either, on the grounds it looks backwards to look forwards, taking its cues from the past 12 months in private cellular – when the market showed decent growth, but was...
There are 2,900 private LTE/5G networks across the world at the end of 2023, including trial and pilot deployments. So says Berg Insight, which calculates a quarter (700; 24 percent) are based on 5G, with close to half of these in trial mode, but...
