CRM

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Following are infrastructure contracts announced during the past week: Alcatel-Lucent Africa: With Microsoft to extend customer management solution to include Microsoft Dynamics CRM. The customer management solution is part of …

DUBLIN – One of the buzz words at the TM Forum 2011 has been “customer experience,” with companies looking towards ways to improve the relationship between the service provider and …

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Velti plc is going public and plans to generate more than $150 million in the process. The mobile marketing and advertising company has filed plans for an initial public offering, …

Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry.It …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry.“… …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Oracle Corp. (ORCL) is acquiring Art Technology Group Inc. (ARTG) for approximately $1 billion in an purely cash-for-stock deal.Oracle plans to push further into mobile following the deal, particularly with …

Two customer call centers are ramping up staff, once again fueling speculation that Verizon Wireless will begin selling Apple Inc.’s iPhone soon. However, Verizon Wireless could also be ramping up …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

Synchronoss Technologies Inc. has acquired FusionOne Inc. for $40 million in order to expand its business offerings for wireless service providers. Synchronoss provides transaction management software, including order provisioning and …