NEW YORK-A noteworthy dynamic has developed in which major players like AT&T Wireless Services Inc., Cingular Wireless and Sprint PCS are actively promoting prepaid services, while smaller providers like Dobson Communications Corp. and TeleCorp PCS want to minimize its role."The irony is not lost...
BURLINGTON, Mass.-Lightbridge Inc., which provides wireless carriers with mobile business solutions, announced its first-quarter 2001 earnings on a good note this week."This has been another good quarter for the company and we are clearly off to a good start of the year," commented Pamela...
BURLINGTON, Mass.-Lightbridge Inc. released FraudBuster 5.0, the newest version of the company's post-activation fraud detection system.FraudBuster 5.0 is able to detect all known types of fraud, including subscription, technical and dealer fraud, by monitoring the call usage patters of customers once they are on...
NEW YORK-In this year's RCR Wireless News Major Players Vendors listing, Nokia Corp. and Ericsson Inc. each moved up a notch, rising to first and second place respectively among equipment vendors that are net income leaders.Lucent Technologies Inc., which had previously topped the charts...
BURLINGTON, Mass.-B Digital USA Inc. selected Lightbridge Inc.'s Customer Acquisition System and TeleServices for its customer service solution.B Digital has a direct fulfillment sales model, which means it does not use stores or kiosks to sell its product."Lightbridge's TeleServices, in conjunction with CAS, will...
Subscription fraud is as old as the wireless industry itself, and responsible for the creation of numerous companies and products that exist solely to develop new ways to combat this revenue-stealing problem.While carriers continue to battle fraudsters on the voice front, a new problem...
Lightbridge Inc. expanded its Business Advisory Services to the global market and added new services, including a more packaged offering that is designed to help carriers better understand fraud, customer acquisition and retention, distribution and call center management issues.Kevin Bresnahan, director of Business Advisory...
NEW YORK-The conventional wisdom that communications software and enhanced services were "a one-night stand as an investment opportunity," has faded away amid a proliferation of new carrier requirements, said Susan Passoni, vice president of Donaldson, Lufkin & Jenrette Securities Corp.Excluding electronic commerce, DLJ projects...
We have e-mail, e-commerce and e-tailers, among other "electronic" conveniences. The "e" phenomenon has spread quickly across all aspects of business and industry, and now wireless customers with questions or problems can access "e-customer service" to find help.Of course, customers still have the option...
OpenGridWireless Internet solutions provider OpenGrid Inc. appointed Gary Rhea to the position of chief financial officer. Rhea will oversee the company's financial activities, including treasury, accounting, business planning and investor relations. Rhea was CFO for Versant Corp., a provider of enterprise-level database management systems...
SAN FRANCISCO-Telephia Inc. and Lightbridge Inc. have formed an alliance designed to allow wireless telecom carriers and handset manufacturers to better analyze and influence the behavior of their customers at the point of sale.Telephia, a provider of wireless strategic marketing intelligence, will utilize information...
BURLINGTON, Mass.-Independent Wireless One Corp., a Sprint PCS Northeast Network Partner, has contracted Lightbridge Inc.'s Retail Management System on an outsourced basis through an application service provider model.According to Lightbridge, the ASP delivery mode will provide IWO with a way to acquire new customers...
LightbridgeJoseph Tibbetts Jr. resigned from Lightbridge Inc. as the company's chief financial officer in order to pursue an opportunity in venture capital.U.S. Wireless DataCharles Leone accepted the posts of chief financial officer and chief operating officer for U.S. Wireless Data Inc. Leone will be...
WASHINGTON-The wireless industry will enter the third millennium A.D. as the envy of the telecommunications industry. It is arguably the most competitive sector. It is innovative, with three different digital standards and third-generation wireless becoming reality. And it has conquered a huge nemesis: cloning."Cloning is...
Official dollar losses from wireless fraud have decreased significantly in the past several years, but whether that means the wireless industry is truly winning its war against fraud is a matter of debate.Tom McClure, vice president for wireless fraud and security at the Cellular...
Two years after deploying Lightbridge Inc.'s FraudBuster product, Canada's Rogers Cantel said it has seen measurable results."Prior to implementing FraudBuster, we had a significant problem with cloning and subscription fraud," said Richard Reid, director of fraud security at Rogers Cantel."With cloning fraud, it took...
With so many competitors vying for the business of telecommunications customers, carriers are finding that keeping old customers is sometimes harder than finding new ones.Athene Software Inc., a two-year-old company based in Boulder, Colo., specializes in providing its clients with the data and knowledge...
LITTLE ROCK, Ark.-Alltel Corp. said it is deploying Lightbridge Inc.'s FraudBuster fraud detection software."FraudBuster will alert us when wireless accounts show a pattern of activity that match one of the common criminal behavior patterns set up in the system," said Adrieanna Glover, manager of...
BURLINGTON, Mass.-Telia Telecom A/S, a new Danish telecommunications operator and subsidiary of Telia Sweden, has selected the FraudBuster solution from Lightbridge Inc. for its network, which offers converged mobile and wireline services, announced Lightbridge.Telia will use the product to reduce losses attributable to subscription...
BURLINGTON, Mass.-Lightbridge Inc. announced it changed the accounting for its acquisition of Coral Systems Inc. in November 1997. The restatement results in an increase in net income for the fourth quarter 1997 of approximately $11.6 million, or 76 cents per share.In the first through...
MarketwaveRichard Bryan is the new senior vice president of sales and marketing at Marketwave Corp. Bryan previously worked for AT&T Wireless Services Inc. as its vice president of sales and marketing, in charge of staff, national accounts and retail sales.Kansas CellularKansas Cellular announced several...
NEW YORK-When it comes to getting airtime to the end customer, no distribution issue is captivating carriers like cost reduction. As international competition increases and markets mature, carriers will be even more pressed to trim costs to ensure healthy profit margins, according to most...
MALVERN, Penn.-Triton PCS Inc. selected Lightbridge Inc. to provide integrated solutions for customer activation, retail management and fraud prevention.Triton PCS is building and will operate a digital wireless network in Virginia, North Carolina, South Carolina and Georgia, enabling AT&T digital wireless service to connect...
BURLINGTON, Mass.-Lightbridge Inc., a provider of customer acquisition and retention solutions for the global communications industry, said it opened a new call center at its Broomfield, Colo., office.The Colorado facility extends the time-zone coverage and capacity for offering service. It adds 40 customer-service professionals...
