Ericsson | July 6, 2011 | Press Release
Vodafone Italy has selected Ericsson (NASDAQ: ERIC) as partner to manage the field operations of Vodafone’s fixed and mobile access and transmission networks, as well as for fixed core network nodes.
As part of the five year agreement, about 300 Vodafone Italy employees joined Ericsson on July 1, 2011.
Ericsson will take over the operation and continue the current services activities while ensuring a smooth transition for Vodafone Italy’s staff in order to maintain the operator’s high network quality. Ericsson employs about 45,000 service professionals working in 180 countries and manages networks with more than 800 million subscribers.
Ericsson has invested more than USD 1 billion in tools, methods and processes in order to help its customers increase efficiency while providing the best possible user experience.
Magnus Mandersson, Senior Vice President and Head of Business Unit Global Services, Ericsson, says: “With the scale of Ericsson’s business in Italy, the expertise, know-how and resources of our people on the ground, we have a fantastic opportunity to add real value to Vodafone Italy via this field operations undertaking. We are committed to ensuring the full weight of our capabilities is available to this new partnership with Vodafone in Italy and we welcome the new team to the Ericsson family.”
Ericsson already conducts managed services operations for Vodafone in other key markets such as in Germany, the UK and the Netherlands.
