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Cingular to try new billing format

ATLANTA-Cingular Wireless L.L.C. said it will introduce a new billing format for customers in Pennsylvania, Delaware and southern New Jersey this month that is designed to reduce questions about billing issues, which the carrier said currently account for about 12 percent of all calls...

Teletouch launches asset tracking product line

TYLER, Texas-Teletouch Communications Inc. launched its latest generation of wireless mobile asset tracking products, which includes start/stop motion detection.The product includes traditional location reporting features as well as a new feature that notifies fleet managers when a trailer is in motion and when it...

InphoMatch platform expands company's play in content biz

Text messaging interoperability company InphoMatch announced plans to expand into the wireless content market with its new InphoMatch Interactive (Imi) platform, which the company said takes the headache out of distributing wireless applications."We're not trying to sell a platform, we're trying to sell a...

XY-Mobile acquires Bonsai Networks

HERNDON, Va.-XY-Mobile, a distributor of wireless software rating, billing and customer management solutions, said it acquired Bonsai Networks, which provides service enabling platforms for convergent Wi-Fi networks.Bonsai's SEP integrates access control and support functions such as billing, roaming, deployment and management services on a...

Gulf Coast Wireless chooses Unibill

LAKE CHARLES, La.-Unibill, provider of universal billing services for the communications industry, will provide outsourced prepaid wireless billing services for Sprint PCS affiliate Gulf Coast Wireless. According to the multi-year contract, Unibill will provide Gulf Coast Wireless with prepaid rating, billing and account management...

Donahue OK'ed Wheeler bonus

WASHINGTON-Former Cellular Telecommunications & Internet Association President Thomas Wheeler's employment contract was altered to pave way for a $500,000 bonus he received from the $37 million sale of the trade group's billing subsidiary last year, a move that did not go before the full...

FTS announces billing contract wins

CANNES, France-Formula Telecom Solutions Ltd., which develops convergent billing and customer relationship management solutions, won contracts in Asia and Western Europe.The company said its convergent prepaid and postpaid billing and CRM unified solution allows carriers to maximize revenue and reduce churn by treating anonymous...

Cannes do

To borrow a phrase from the auto business, the wireless industry seems to be running on all pistons. The news out of last week's 3GSM show in Cannes, France, seemed upbeat overall, despite the standard stories of:Don't get too excited about next-generation services until...

FTS announces billing contract wins

CANNES, France-Formula Telecom Solutions Ltd., which develops convergent billing and customer relationship management solutions, won contracts in Asia and Western Europe.The company said its convergent prepaid and postpaid billing and CRM unified solution allows carriers to maximize revenue and reduce churn by treating anonymous...

Comverse demos multimedia messaging interoperability between CDMA, GSM

CANNES, France-Thanks to Comverse Technology Inc., the interoperability gap between GSM and CDMA may soon become history.At this week's 3GSM World Congress in Cannes, France, the company, using its Multimedia Messaging Service Center (MMSC), demonstrated multimedia-messaging interoperability between both wireless networks. "This demonstration marks...

Swisscom names Portal Software supplier

CUPERTINO, Calif.-Swiss mobile operator Swisscom Mobile AG named Portal Software Inc. a strategic supplier. Portal has been a billing software supplier to Swisscom since 2000."We already have Portal's solution running in four separate services at Swisscom Mobile," said Bernhard Schimmele, program manager for billing...

HP enhances DRM, fraud tools

Computer industry giant Hewlett-Packard Co. increased its focus on the wireless market with enhancements to a number of its integrated service platforms, including customer-care and support services that are part of the company's "twin pillars" of the services lifecycle, and the company announced a...

CinemaElectric, Orange Gum detail content arrangement

HOLLYWOOD, Calif.-CinemaElectric Inc. launched its mobile multimedia content offerings in Asia with its Singapore-based partner, Orange Gum PTE Ltd.Orange Gum will distribute CinemaElectric's content via operators New World Mobile and SmarTone in Hong Kong; FarEasTone, KG Telecom, Mobitai and Taiwan Cellular Corp. in Taiwan;...

TCS awarded patent for prepaid billing solution

ANNAPOLIS, Md.-TeleCommunication Systems Inc. said it has been awarded a patent for its "Prepaid Real-Time Web-Based Reporting" solution. The solution allows prepaid wireless subscribers to obtain billing and usage information from the Internet in real time. The patent brings the total number of patents...

Academy Awards messaging campaign launched

BOSTON-Premiere Magazine along with wireless technology companies Kargo and M-Qube announced a new premium messaging campaign that will allow participants to vote for their favorite Academy Award nominees as well as register for a chance to win a trip to Hollywood, among other prizes."Premiere's...

AWS bidding centers on Cingular, Vodafone

NEW YORK-Bidding for AT&T Wireless Services Inc. is expected to center on two candidates as NTT DoCoMo Inc. reportedly informed AWS' management that it does not intend to increase its current 16-percent stake in the company, leaving Cingular Wireless L.L.C. and Vodafone Group plc...

Cerillion Technologies gets billing contract in Latvia

LONDON-Cerillion Technologies signed an agreement to provide Tele2 AB with a unified billing solution for its mobile and fixed operations in Latvia.Cerillion said the platform already supports Tele2 operations in Estonia and Lithuania. The Latvian deployment will include two phases. The first is an...

CPUC's bill of rights author snags crucial swing vote

WASHINGTON-A deal has been struck on California's controversial proposal to create a bill of rights for telecom consumers, opening the way for a vote by state regulators in early spring. "We've reached agreement on everything substantial. ... I think it will be ready for...

Sprint expects PCS profit in '05, IBM to do customer care

Speaking at its annual investment community meeting in New York a day after reporting fourth-quarter and full-year 2003 results, Sprint Corp. said it expects service revenues in its wireless division to increase in the high-single digits this year, driven by a larger customer base,...

Onset acquires InfoClarus app

NEW YORK-Wireless enterprise company Onset Technology announced it acquired InfoClarus Inc.'s METAmessage wireless application, as well as its 1,000 METAmessage customers. Terms of the deal were not disclosed.Onset said more than 150 law firms across the country use METAmessage to remotely access billing records,...

Sprint expects wireless profit in '05, IBM taps Convergys to aid Sprint with CRM

NEW YORK-Speaking at its annual investment community meeting in New York a day after reporting fourth-quarter and full-year 2003 results, Sprint Corp. said it expects service revenues in its wireless division to increase in the high-single digits this year, driven by a larger customer...

LinkSpot chooses Bonsai for back-office Wi-Fi support

HERNDON, Va.-LinkSpot Networks has chosen Bonsai Networks' Bonsai Operation Support Service to provide back-office billing and accounting as part of its Wi-Fi access service that provides communications services within RV parks, resorts and campgrounds. Bonsai's BOSS solution offers centralized Wi-Fi billing, session management and...

Firms target home networking market

SAN JOSE, Calif.-News relative to wireless home networking continues, with several players announcing new initiatives this week.2Wire said it has sold its millionth residential gateway since it launched its flagship product in August 2000. "Service providers need to be able to offer new services...

Cerillion nabs Antiqua CRM contract

LONDON-Cerillion Technologies signed an agreement to provide a customer relationship management and billing system to APUA PCS, a subsidiary of the Antigua Public Utilities Authority. APUA provides telephone service, electricity and water to Antigua and Barbuda.The system will support GSM and GPRS service and...