billing

BEDMINSTER, N.J.-Verizon Wireless teamed with self-service and e-billing software solutions provider edocs Inc. to enhance its My Account online account management and customer service tool. My Account already allows customers …

To Internet or not to Internet is the question. Some carriers have embraced the idea of selling wireless content over third-party Internet sites, while others have steadfastly rejected it. Content …

WASHINGTON-Minnesota Attorney General Mike Hatch has sued Cellular One in state court for alleged billing overcharges. The lawsuit, according to sources, claims the Oklahoma City-based wireless carrier violated consumer fraud …

The latest issue of Consumer Reports, published by nonprofit Consumers Union, comes down hard on the wireless industry in its annual wireless consumer review, referred to facetiously as an “Annual …

Consumer Reports bashed the wireless industry again in its second annual survey of rating wireless providers. It’s safe to say carriers flunked in the magazine’s eyes. The editor of Consumer …

WASHINGTON-The U.S. Chamber of Commerce is rejecting the notion that because 2004 is a presidential election year, its legislative priorities-led by class-action reform-cannot be passed. “Backed by the Chamber’s Institute …

The latest issue of Consumer Reports comes down hard on the wireless industry in its annual wireless consumer review, referred to facetiously as an “Annual Address on the State of …

DALLAS-New research shows the worldwide market for wireless “infotainment” services will grow from $1.5 billion in 2005 to $7.2 billion in 2008, but such massive success will be contingent on …

WASHINGTON-Gov. Arnold Schwarzenegger-despite lacking jurisdiction over the California Public Utilities Commission-is quietly pressing regulators to follow an executive order freezing pending regulations until their economic impact can be assessed, setting …

CINCINNATI-In a move designed to improve its market share in the billing and customer-care business, Convergys Corp. said it is acquiring certain acquiring certain billing and customer-care assets from Alltel …

Editor’s Note: Each year, RCR Wireless News chooses the person who has most impacted the wireless industry. Our choice for 2003 is the consumer, the collective 150 million wireless subscribers …

Wireless local area network aggregator Boingo Wireless Inc. reported a roaming agreement with WorldCom Inc., providing the telecommunications provider’s MCI customers with remote access service to Boingo’s more than 2,000 …

HERNDON, Va.-Xius announced the launch of its next-generation Wireless Intelligent Services Engine (WISE), an integrated operational support system/billing platform that combines real-time signaling with billing capabilities. The platform allows wireless …

Amdocs attempted to assuage shareholders Tuesday, following news earlier in the week that Sprint has backed out of a previously announced billing migration project, by reiterating its revenue and earnings …

OVERLAND PARK, Kan.-Sprint Corp. said it expects its wireless division to post full-year losses at the low end of previous guidance of 43 cents to 48 cents per share, and …

STOCKHOLM, Sweden-L.M. Ericsson said it will host, operate and manage Western Wireless Corp.’s multimedia messaging service offering throughout the carrier’s domestic CDMA coverage area. Ericsson noted that in addition to …

Following on a Federal Communications Commission inquiry into its local number portability implementation, AT&T Wireless Services Inc. filed a report with the agency outlining the troubles the carrier has encountered …

STOCKHOLM, Sweden-L.M. Ericsson said it will host, operate and manage Western Wireless Corp.’s multimedia messaging service offering throughout the carrier’s domestic CDMA coverage area. Ericsson noted that in addition to …

FT. MYERS, Fla.-NeoMedia Technologies Inc. said it has signed a non-binding letter to acquire Triton Global Business Services Inc. and its parent company, BSD Software Inc. NeoMedia said the acquisition …

Local number portability reality set in last week when early industry initiatives to accomplish the porting process in less than three hours quickly fell by the wayside as many customers …

RESTON, Va.-Following the implementation of a new billing system last year, Nextel Communications Inc. unveiled a pair of billing distribution methods for select customers including e-mail or fax options that …

MOUNTAIN VIEW, Calif.-As local number portability finally becomes a reality, a variety of players are looking to cash in on the opportunity. VeriSign, Telespree Communications and LetsTalk.com all announced LNP …

WASHINGTON-Pennsylvania Attorney General Mike Fisher said thousands of Cellular One subscribers in the state will be entitled to refunds as part of a settlement of billing lawsuit against the mobile-phone …

WASHINGTON-Pennsylvania Attorney General Mike Fisher today said thousands of Cellular One subscribers in the state will be entitled to refunds as part of a settlement of billing lawsuit against the …

MOUNTAIN VIEW, Calif.-As local number portability finally becomes a reality, a variety of players are looking to cash in on the opportunity. VeriSign, Telespree Communications and LetsTalk.com all announced LNP …