Wireless call quality continues to improve, with customers seeing a reduction in initial disconnects in particular, according to the most recent J.D. Power and Associates report on call quality.The study, which was based on responses from more than 25,000 wireless users earlier this year,...
The cellular backhaul market is expected to reach $23 billion by 2012, according to a new ABI Research study. Backhaul currently accounts for about $14 billion in capital expenditures, the company said. ABI also found that Eastern Europe would replace Western Europe as the...
A new survey focused on smartphone operating systems by iGR found that more than half of all respondents use a Research In Motion Ltd. BlackBerry device, while the majority of the remaining respondents use a Windows Mobile device. At least 30% of those surveyed...
China should surpass 500 million cellular connections during the third quarter, according to Wireless Intelligence, a joint venture of Ovum and the GSM Association.The firm said China adds about 19 million connections per quarter, representing a quarterly growth rate of about 4%.China Mobile dominates...
High-value customers feel underappreciated by their carrier, according to In-Stat.The study found more than 60% of high ARPU users say they do not feel their wireless operator appreciates them and 80% believe operators should do more to show their appreciation."The kind of appreciation these...
About 84% of the U.S. population will own and use a mobile phone by the end of the year, according to a new study by research company SNL Kagan. Additionally, the number of cellphone users is projected to surge past 100% by 2013, a...
American mobile users are still using cellphones primarily for calls, falling behind other countries in adopting them as multimedia devices, a new study by Universal McCann reports.The study, conducted in June, covered 10,000 Internet-connected mobile-phone users in 21 countries. It found 65% of mobile-phone...
The smartphone market in North American is in flux, with Research In Motion Ltd. rapidly gaining ground by successfully crossing over into the consumer market from its traditional enterprise role. RIM has grabbed market share while competitors struggle with products and channels. One...
Customer satisfaction in the prepaid sector has increased considerably since last year, driven by new pricing options and services, according to the latest survey by J.D. Power and Associates. Overall satisfaction got a boost of 10 points on the company's 1,000-point scale, with cost...
Femtocells could become a catalyst for growth of triple-play service revenues in developed countries, said a new report from research firm In-Stat.Mobile triple play services offer a revenue solution as developed markets become saturated with little differentiation among carriers, said In-Stat. But in order...
Wireless carriers spent 4% more on their networks during the second quarter than they did during the same quarter last year, according to research from analyst firm Ovum-RHK.Wireless carriers spent $5.3 billion during the quarter, said Ovum. Wireline operators, on the other hand, spent...
Social network services will dominate the market for mobile user-generated content, said a new report from research firm Juniper Research.The company said end-user-generated revenues from social networking, dating and personal content delivery services will grow from $572 million this year to more than $5.7...
So who exactly are the innovators leading the pack in wireless entertainment?It depends who you ask.Few agreed to be identified as they talked about their experiences with carriers, for fear of upsetting their bedfellows, but the bulk of feedback RCR Wireless News gathered does...
Friction is growing between wireless executives and their Hollywood counterparts as both begin to experiment with mobile entertainment. One of the few points people from the telecom and television industries can agree on is that no one has yet discovered the best way to...
VIENNA, Va.-Barry West believes so strongly in it that he's got it as the personalized license plate on his sports car: Xohm. It's the commercial brand for Sprint Nextel Corp.'s WiMAX effort and, as West explains, "Xohm is about a new business model."Adds West:...
A small study by usability consultancy User Centric Inc. found that first-time users of the Apple Inc. iPhone took twice as long to compose text messages on the device as they did with their own phone, and that many users preferred the feel of...
Network operators increasingly will partner with small handset vendors to offer low-margin, ultra-low-cost handsets, particularly in emerging markets where new subscriber growth remains strong, according to ABI Research. Nokia Corp. and Motorola Inc. currently dominate the sub-$50 handset space, in part due to their...
CLEARWIRE CORP. IS GEARING UP to put pen to paper on a deal that will bring Amp'd Mobile Inc's. 50-plus member content team on board to lead a new content offering under the Clearwire brand.The move likely would give Clearwire a major boost in...
Consumers in the Miami-Fort Lauderdale, Fla., market use mobile coupons at a higher rate than consumers in other U.S. markets, according to research by mobile coupon company Cellfire.Markets in Northern California and Texas made up the majority of the remaining top 10 markets for...
Cellular backhaul is one area cable network operators are examining as an alternative revenue stream, according to ABI Research.In order to supplement their income from residential video services, cable operators are looking for opportunities in voice telephony, broadband data services, SMB and cellular backhaul...
Cellphone users in the United States access weather content more than any other news and information data, while European users prefer sports content, said M:Metrics.News content ranked second among subscribers in both the United States and Europe. Among other categories, including entertainment, maps, financial...
Nokia Corp. has time on its side.With its closest competitor receding in the rear-view mirror, Nokia said during the second quarter that it would realign its business structure to become more nimble and responsive to market demands and opportunities-a change made from a position...
Are there lessons to be learned following Amp'd Mobile Inc.'s rapid fall from the grace of mobile entertainment? Will new and existing players be more hesitant in their pursuit of mobile, more conservative in their investment on made-for-mobile production?Analysts say the mobile entertainment market...
AS AMP'D MOBILE INC. WINDS DOWN its mobile virtual network operator service, questions loom about the health of the MVNO space.Bankrupt Amp'd Mobile has halted customer service and was on the verge of cutting off network access to its customers entirely last week, before...
