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SunCom boosts ARPU, churn and losses in Q2

SunCom Wireless Inc. posted shaky results for the second quarter. The rural carrier showed improvements in its average revenue per user, but its churn rate was up, its losses increased and it suffered from troubles in its customer base due to credit-challenged prepaid customers.The...

SunCom offers handset rewards

Regional carrier SunCom Wireless Holdings Inc. announced a new program that allows customers to accumulate rewards that can be used toward the purchase of a new wireless phone. The SunCom Anytime Phone Rewards program applies $5 per month to the customer's "phone rewards bank,"...

SunCom’s customer growth down, ARPU up

Regional carrier SunCom Wireless Holdings Inc. reported mixed metrics for the first quarter of 2007, but cut its losses compared with the year-ago period.The company, which operates in the southeast and Puerto Rico, improved its average revenue per user and cut its churn rate,...

FCC rules on hearing-aid compatibility for rural carriers

The Federal Communications Commission took mixed action on various waiver requests of regional and small mobile phone carriers for relief from hearing-aid compatibility rules. Agency guidelines required non-nationwide cellular carriers to offer at least two HAC-enabled wireless handset models for each wireless network technology,...

SunCom’s stock soars on increased revenues

SunCom Wireless Holdings Inc. said it expects to report increased service revenue driven by higher average revenue per user and roaming revenues, despite a slight decrease in net customer additions for the first quarter.The company said service revenues during the quarter were about $186.4...

Get on your comfy walking shoes, it’s show time: CTIA in Orlando: match made in spring heaven, more than 400,000 square feet of exhibit space

March in Florida typically conjures up images of half-naked college kids partying 24/7 on the beach, or for the more modest long lines and mouse ears. But, for the wireless industry this year it means show time. After a five-year hiatus, wireless trade association...

SunCom shrinks losses in Q4

SunCom Wireless Holdings Inc. boosted its average revenue per user, cut operating costs and gained subscribers during the fourth quarter of 2006, but still posted an overall loss for the period. However, the net loss of about $39 million was much less than the...

SunCom reaches deal to reduce debt, pursues ‘strategic alternatives’

Regional wireless operator SunCom Wireless Holdings Inc. has reached an agreement with its bondholders to reduce its debt, and also hired a company to advise it on its options, including a possible sale. SunCom's stock was de-listed from the New York Stock Exchange in...

New year rings in new carrier marketing campaigns

With a fresh year just under way, many wireless carriers are re-evaluating their marketing strategies-in some cases putting their accounts up for review. Cingular Wireless L.L.C. last week began a nationwide re-branding campaign to wrap all of its customers under the blanket of...

SunCom names new ad agency

SunCom Wireless Holdings Inc. said it named Bernstein-Rein as its new advertising agency.The regional wireless opertor also appointed Jane Passantino executive director of advertising and brand management. Passantino's marketing experience includes positions with Gore-Tex, AT&T Corp. and Lucent Technologies Inc.SunCom serves more than 1...

SunCom re-ups with Convergys

Regional carrier SunCom Wireless has renewed its billing operations contract with Convergys Corp. for an additional five years. Financial terms of the agreement were not disclosed. Berwyn, Pa.-based SunCom has more than 1 million customers and has been a client of Convergys' since 1997.

KGI adds Time Warner sites to portfolio

Tower marketing and licensing firm KGI Wireless Inc. added 363 tower sites from Time Warner Cable to its portfolio, pushing its count of managed sites to more than 7,000.Earlier this year, KGI snagged a multi-year deal to manage Alltel Corp.'s 3,000 wireless tower sites,...

Qwest turns profit, Rogers posts better ARPU, SunCom challenged

Qwest Communications International Inc. reported a profitable third quarter with net income of $194 million, reversing a $144 million loss the company reported in the same quarter last year. Further, Qwest said the penetration rate of its service bundles increased 6 percent compared with...

SunCom continues to suffer network transition woes

BERWYN, Pa.—Regional carrier SunCom Wireless Holdings Inc. posted mixed results for the third quarter, with revenues up, but still recording an overall loss and higher sequential churn. Deactivations due to the carrier’s ongoing conversion of customers from its legacy TDMA network to its GSM...

SunCom jumps into cheap prepaid

CHARLOTTE, N.C.—Regional carrier SunCom Wireless Holdings Inc. unveiled its GoodCall prepaid service targeted at low-usage, first-time wireless users and budget-conscious consumers. Customers can choose from the Motorola Inc. C115, the Nokia Corp. 6010 and the Nokia 6061. The initial set up for the GoodCall...

Hedgehogging

It was a fairly quiet week in the wireless world, but we still managed to share a few observations and kvetches-or as we like to say, here's what got us hedgehogging last week. Most carriers are still dancing around the potential problems that Slingmedia's...

T-Mobile USA playing favorites in battle with competition

The wireless industry already has MyCircle, Inner Circle, Mobile-to-Anyone, and Sprint-to-Home. Add to that list "myFaves," the new offer from T-Mobile USA Inc. that allows customers to make unlimited calls to a handful of wireless or wireline numbers. The move by T-Mobile USA is...

SunCom faces delisting from NYSE

BERWYN, Pa.—SunCom Wireless Holdings Inc. has fallen below the minimum requirements to continue to be listed on the New York Stock Exchange, and the company said it intends to submit a plan to the exchange on how it expects to boost its market capitalization...

CTIA announces new officers

LOS ANGELES--CTIA announced that the head of SunCom Wireless Holdings, Michael Kalogris, was elected as the trade group's new chairman. Kalogris takes over the position from Len Lauer, who was recently dismissed at the chief operating officer of Sprint Nextel Corp. The appointment marks...

SunCom CEO returns after accident

BERWYN, Pa.-Michael Kalogris, chairman and chief executive officer of SunCom Wireless Holdings Inc., has resumed his official duties after taking a medical leave of absence due to injuries he sustained in a car accident. SunCom's chief financial officer, Eric Haskell, served as interim CEO...

SunCom CEO returns

BERWYN, Pa.—Michael Kalogris, chairman and chief executive officer of SunCom Wireless Holdings Inc., has resumed his official duties after taking a medical leave of absence due to injuries he sustained in a car accident. SunCom’s chief financial officer, Eric Haskell, served as interim CEO...

SunCom taps Napster for full-track music downloads

SunCom Wireless Holdings Inc. became the latest carrier to step onto the full-track download playground, teaming with digital music provider Napster L.L.C. to offer a relatively vast library of 2 million tunes. SunCom subscribers can download songs to both a PC and a mobile...

Metro One hopes for profitability with new customers

PORTLAND, Ore.—Enhanced directory assistance provider Metro One Telecommunications Inc. said its revenues continue to be affected by the loss of Sprint Nextel Corp.’s business. Revenues fell 75 percent for the second quarter to $5.1 million from $20.1 million during the second quarter last year.Net...

SunCom taps Napster for full-track music downloads

CHARLOTTE, N.C.—SunCom Wireless Holdings Inc. became the latest carrier to step onto the full-track download playground, teaming with digital music provider Napster L.L.C. to offer a relatively vast library of 2 million tunes. SunCom subscribers can download songs to both a PC and a...