billing

Sun Microsystems Inc. is working to address many of the complaints and concerns leveled at the company’s wireless Java technology with a series of new products, services and programs introduced …

WASHINGTON-A hearing today on an industry motion to consolidate in a single federal court nearly a dozen billing lawsuits against two national mobile-phone carriers revealed Nextel Communications Inc. has been …

Wireless local number portability will almost certainly provoke a plethora of questions and concerns from confused consumers, even if it does not trigger a flood of churning customers the day …

WASHINGTON-Even before the California Public Utilities Commission votes on a landmark bill of rights for telecom consumers, other states are signaling they too are ready to get tough with mobile-phone …

WESTLAKE VILLAGE, Calif.-Customer retention is a top priority for wireless carriers, according to J.D. Power and Associates’ new 2003 U.S. Wireless Regional CSI Study. Slowing penetration and upcoming wireless local …

SYDNEY, Australia-Portal Software said it is the official billing partner of Personal Broadband Australia, the Australian wireless broadband company backed by U.S.-based Arraycomm Inc. The portal solution for the Australian …

DUBLIN, Ireland-Irish mobile operator MmO2 began a new service called FoneBlog that allows customers to create and run personal Web sites from their mobile phones. The service, from NewBay Software, …

Customer retention is a top priority for wireless carriers, according to J.D. Power and Associates’ new 2003 U.S. Wireless Regional CSI Study. Slowing penetration and upcoming wireless local number portability …

CAMBRIDGE, U.K.-Wireless operators have less than 24 months to define, design and implement new charging architectures for mobile data services, according to a new report from U.K.-based consulting firm Analysys. …

Cingular Wireless L.L.C. is one step closer to completing its previously announced deal to acquire 34 PCS licenses from bankrupt license holder NextWave Telecom Inc. for $1.4 billion after NextWave …

WASHINGTON-The California Public Utilities Commission postponed a vote set for last Thursday on a consumer bill of rights for telecom users, rescheduling it for Oct. 2. The request to withhold …

Wireless call centers should be gearing up for this fall’s implementation of wireless number portability when they are likely to be inundated with calls for information about the service, according …

WOBURN, Mass.-Boston Communications Group Inc. said it has signed a contract with Coastel Communications of Lafayette, La., to provide its Voyager Billing and Customer Care offering, which BCGI said includes …

SUNNYVALE, Calif.-L.M. Ericsson will use Proxim Corp.’s ORiNOCO AP-2000 Wi-Fi access point product in its wireless local area network solution for China Mobile, which will enable public hot spots in …

WASHINGTON-The California Public Utilities Commission, facing heavy pressure from mobile-phone carriers with generous funding support from their national trade association, last week sent fresh signals that it may postpone a …

Out of the ashes of failed Wi-Fi startup Mobility Networks rises a new effort, Azaire Networks Inc., a company with much of the same technology and staffing but with a …

DENVER-A Denver District Court has certified a class-action lawsuit against AT&T Wireless Services Inc., claiming the carrier’s delayed billing for roaming calls violated its contracts with certain Digital One Rate …

The school bell has rung. The still of summer is about to be shaken. Thank goodness. The wireless industry has held its collective breath waiting for a business uptick for …

Out of the ashes of failed Wi-Fi startup Mobility Networks rises a new effort, Azaire Networks Inc., a company with much of the same technology and staffing but with a …

A Denver District Court has certified a class-action lawsuit against AT&T Wireless Services Inc. claiming the carrier’s delayed billing for roaming calls violated its contracts with certain Digital One Rate …

WASHINGTON-A voluntary code of conduct the mobile-phone industry will unveil here next Tuesday calls on wireless carriers to make more information available to consumers on everything from advertising to coverage …

WASHINGTON-Nextel Communications Inc. and Sprint PCS are facing unprecedented billing litigation, a legal challenge Nextel brought to the attention of the Securities and Exchange Commission in a filing last month. …

WALTHAM, Mass.-In a move facilitating business on the slopes, British Columbia, Canada-based ski resort Whistler selected V-Link Solutions to provide Wi-Fi based wireless Internet services to more than 6,500 guest …

WASHINGTON-The Cellular Telecommunications & Internet Association expects to make news when it unveils its voluntary consumer code of conduct next week, but how consumers embrace the code is less clear. …

HELSINKI, Finland-In its second contract win this week, Finnish messaging company Tecnomen said it deployed its multimedia messaging service center and voice mail system to Indonesian operator Satelindo. The voice …