Following on a Federal Communications Commission inquiry into its local number portability implementation, AT&T Wireless Services Inc. filed a report with the agency outlining the troubles the carrier has encountered with the LNP mandate, as well as the steps it has taken to fix...
STOCKHOLM, Sweden-L.M. Ericsson said it will host, operate and manage Western Wireless Corp.'s multimedia messaging service offering throughout the carrier's domestic CDMA coverage area.Ericsson noted that in addition to supplying the platform and integrating the application with Western Wireless' network and billing system, it...
FT. MYERS, Fla.-NeoMedia Technologies Inc. said it has signed a non-binding letter to acquire Triton Global Business Services Inc. and its parent company, BSD Software Inc.NeoMedia said the acquisition will depend on the diligence and approval by both companies' board of directors, required regulatory...
Local number portability reality set in last week when early industry initiatives to accomplish the porting process in less than three hours quickly fell by the wayside as many customers have been forced to wait days and in some cases more than a week...
RESTON, Va.-Following the implementation of a new billing system last year, Nextel Communications Inc. unveiled a pair of billing distribution methods for select customers including e-mail or fax options that are available for no additional cost. Nextel noted the options are available to customers...
MOUNTAIN VIEW, Calif.-As local number portability finally becomes a reality, a variety of players are looking to cash in on the opportunity. VeriSign, Telespree Communications and LetsTalk.com all announced LNP products for switching customers.First, VeriSign and Telespree teamed up to offer their new Self-Service...
WASHINGTON-Pennsylvania Attorney General Mike Fisher said thousands of Cellular One subscribers in the state will be entitled to refunds as part of a settlement of billing lawsuit against the mobile-phone operator.Fisher filed a civil lawsuit against Cellular One in July 2001, accusing the Dobson...
WASHINGTON-Pennsylvania Attorney General Mike Fisher today said thousands of Cellular One subscribers in the state will be entitled to refunds as part of a settlement of billing lawsuit against the mobile-phone operator.Fisher filed a civil suit against Cellular One in July 2001, accusing the...
MOUNTAIN VIEW, Calif.-As local number portability finally becomes a reality, a variety of players are looking to cash in on the opportunity. VeriSign, Telespree Communications and LetsTalk.com all announced LNP products for switching customers.First, VeriSign and Telespree teamed up to offer their new Self-Service...
WASHINGTON-A group of judges transferred seven billing lawsuits against Nextel Communications Inc. and Sprint PCS to a federal court in Missouri, a change of venue that could benefit the two national mobile-phone operators."On the basis of the papers filed and hearing session held, the...
WASHINGTON-More than one third-35 percent-of respondents to a survey by the National Regulatory Research Institute would give their mobile-phone carrier a D or F grade, said the NRRI in a report released late Thursday."The number of years since competition began in the long-distance and...
The long, blustery relationship between paging and messaging carriers Metrocall Holdings Inc. and WebLink Wireless Inc. appears to have come to a close, with Metrocall announcing it will acquire WebLink in a $21 million deal. The move creates a combined paging carrier covering 90...
WASHINGTON-State regulators meeting in Atlanta this week passed a resolution aimed at improving wireless carrier customer service.The National Association of Regulatory Utility Commissioners said it encourages wireless telecommunications carriers to hire and train their staff at sufficient levels to render adequate and satisfactory service...
The long, blustery relationship between paging and messaging carriers Metrocall Holdings Inc. and WebLink Wireless Inc. appears to have come to a close, with Metrocall announcing it will acquire WebLink. The move creates a combined paging carrier covering 90 percent of the U.S. population...
LITTLE ROCK, Ark.-Alltel Telecom Services has integrated its Repair Tracking and Inventory system with its VirtuosoPro customer care and billing system to offer wireless operators a more complete solution."By integrating RTI and VirtuosoPro, we can offer wireless carriers numerous benefits that improve the bottom...
WASHINGTON-The Alliance for Telecommunications Industry Solutions said it has developed and released a technical document designed to meet challenges wireless carriers are expected to encounter in implementing the local number portability mandate.ATIS explained its Ordering and Billing Forum's Wireless Workshop developed the "Wireless Intercarrier...
Premium text messaging is now a reality in the United States-essentially creating a new market in the U.S. wireless industry.Most of the nation's wireless carriers have installed the necessary billing and management systems to offer the service-including all of the nationwide operators-and already a...
A California judge cleared the way for what is believed to be a record settlement in a class-action lawsuit against Verizon Wireless in which the nation's No. 1 mobile-phone operator has agreed to make broader disclosures and provide free headsets, billing credits and vouchers...
LondonFollowing its launch of an MVNO service in the United Kingdom promoted through a multimillion-dollar ad campaign, British Telecommunications Inc. launched a new service, BTringtones.com, on its public Internet kiosks. The new service offers ring tones, as well as multimedia messaging service backgrounds, logos,...
ST. LOUIS-Taiwan's Far EasTone Telecommunications has chosen Amdocs' Enabler product for convergent voice, data, content and commerce billing. The billing solution will allow FET to offer improved customer service, minimized time to market for new services, and bundled voice and data offerings and price...
CUPERTINO, Calif.-Portal Software Inc. announced U.S. Cellular has implemented its product-based billing platform for U.S. Cellular's wireless data services."Portal's billing solution will enable us to leverage investments in 1xRTT network technology and charge for the full value of easyedge, our innovative new wireless data...
WASHINGTON-California Public Utilities Commissioner Susan Kennedy does not appear to have the votes for an alternative bill of rights for telecom consumers that would exempt mobile-phone carriers, but the rewrite is bound to score points with the new, pro-business Schwarzenegger administration in a way...
WASHINGTON-With just over three weeks before the scheduled implementation of wireless local number portability, the Cellular Telecommunications & Internet Association released a number of consumer tips that it said would help smooth the porting process.The recommendations include not canceling your old service before visiting...
LONDON-In contrast to other telecommunications companies, which are cutting costs and employees, U.K.-based customer relationship management and billing provider Cerillion Technologies said it plans to increase its work force by 50 percent during the next 12 months.The company said recruitment for the development and...
