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T-Mobile US undercuts Sprint, AT&T with latest MetroPCS offer

The domestic prepaid market continues to remain a battleground for mobile operators, with T-Mobile US this week announcing a new “unlimited” offer through its MetroPCS operations. The promotional plan is priced at $30 per month, and includes unlimited domestic voice calling, text messaging and data...

J.D. Power report: AT&T ranks best in purchase experience

AT&T Mobility ranked best in purchase experience for full-service carriers, according to a new study by J.D. Power. The firm conducted two studies that also found sales representatives play a key role in the satisfaction of smartphone and tablet buyers. The studies measured six factors to...

Carrier Wrap: Verizon fined for rural call completion failures

FCC fined Verizon $5M tied to failed investigations covering 26 rural areas Verizon Communications is set to pay a $5 million fine to the Federal Communications Commission to settle claims that the telecom operator did not investigate call completion failures across 26 rural areas. The issues...

Carrier Wrap: AT&T increases dividend; Boost makes Data Boost plan permanent

AT&T announced that its board of directors has approved a 2.2% increase in the company’s quarterly dividend, which means a quarterly increase from 46 cents to 47 cents per share, and an annual increase from $1.84 to $1.88 per share. The dividend is set to...

Carrier Wrap: China Unicom, Softbank results; AT&T expands Next

China’s No. 2 mobile operator China Unicom reported a slowdown in customer growth for its third quarter, a trend echoed by rivals China Mobile and China Telecom. China Unicom said it added 2.1 million new customers during Q3, which was a fraction of the 10.6...

Carrier Wrap: T-Mobile US promises highest trade-in value ahead of iPhone launch

Just ahead of Apple’s expected launch of new iPhone models on Tuesday, T-Mobile US said it would provide the highest trade-in value for used devices among nationwide operators. Along with tracking the market for trade-in values, T-Mobile US said that if a consumer finds a...

Carrier Wrap: U.S. Cellular improves customer metrics, financials dip

Editor’s Note: Wireless operators are a busy bunch, and as such RCR Wireless News will attempt to gather some of the important announcements that may slip through the cracks from the world’s largest carriers in a weekly wrap-up. Enjoy! --Regional wireless operator U.S. Cellular showed...

Virgin Mobile taps ItsOn software platform for custom plans

Following up on its announcement earlier this month, Sprint today said it will tap into an agreement with ItsOn to offer “personalized services” through its Virgin Mobile USA prepaid division. The offering, dubbed Virgin Mobile Custom, is a no-contact rate plan that allows customers to...

Virgin Mobile USA’s PayLo expands entry-level options

Virgin Mobile USA’s PayLo offering is set to expand its entry-level rate plans in connection with distribution partner Wal-Mart. The service, which runs across Sprint’s network, will offer customers a choice between unlimited domestic voice calling and 50 text messages or unlimited messaging and 50...

Virgin Mobile USA offers up Wi-Fi-focused plan

Sprint’s Virgin Mobile USA brand rolled out a new entry-level, voice/messaging-only rate plan that breaks from the brand’s traditional focus on cellular data access. The new plan runs $25 per month and includes unlimited domestic voice calling and messaging, with no stipulation for cellular data...

Worst of the Week: Time for Apple to show who’s boss

Apple next week is scheduled to hold its annual developers conference where the computing giant is expected to rollout enhancements to its software line up, including its mobile-focused iOS software.

Boost simplifies rate plans

Highlighting the increasingly competitive nature of the prepaid market, Sprint’s Boost Mobile division unveiled new rate plans dubbed “Monthly Unlimited Select” that do away with different pricing levels depending on the device selected. The new plans are priced at $40, $50 and $60 per month...

Reports: Sprint set to cut customer care jobs

Sprint looks to be moving quickly on planned job cuts as the beleaguered telecommunications provider tries to gain its footing under new management. According to published reports, Sprint announced this week plans to cut 1,550 customer service positions, including the closure of a number of...

Sprint revamps branded no-contract offer

In a move to bolster its presence in the white-hot prepaid space, Sprint today revamped its branded no-contract service with flat-rate plans that could step on the toes of its other offerings. The offering, dubbed Sprint Prepaid, will replace its previously offered “As You...

Boost Mobile trims no-contract price for LTE access

A day after AT&T Mobility adjusted pricing for its Aio Wireless no-contract service, Sprint countered the move by announcing a price cut for its Boost Mobile offering. For a limited time, Boost is offering unlimited voice calling, messaging and data services for $35 per month....

AT&T Mobility customer care continues to impress J.D. Power

AT&T Mobility usurped rival Verizon Wireless atop J.D. Power and Associates latest survey of “customer care full-service performance,” building on recent top customer care scores in similar surveys. According to the latest J.D. Power and Associates findings, AT&T Mobility posted a score of 793 out...

Carrier Wrap: Sprint dumps One Up; C Spire puts Wi-Fi in classrooms

Editor’s Note: Wireless operators are a busy bunch, and as such RCR Wireless News will attempt to gather some of the important announcements that may slip through the cracks from the world’s largest carriers in a weekly wrap-up. Enjoy! --Sprint last week “retired” its four-month-old...

CES 2014: Kyocera demonstrates real-world durability of devices

Kyocera Wireless highlighted some of the real-world features of its mobile devices at this year’s CES event, features that have allowed the company to find a growing niche in the domestic space. Those features include ruggedized construction for its Torque line of smartphones available...

Revol Wireless to close operations Jan. 16

Regional wireless operator Revol Wireless is set to shutter operations on Jan. 16, though noted that select wireless retail locations will soon begin offering services from Sprint’s Boost Mobile division. “All Revol stores will stop taking bill payments after Tuesday December 17,” Revol notes on...

Boost Mobile expands Mexico offer

Looking to perhaps boost customer interest, through the end of the year Sprint’s Boost Mobile brand is boosting the amount of services available through its International Connect Mexico Mobile Plus package. The package, which customers to Boost’s Unlimited plan can add for $15 per month,...

Carrier Wrap: EE brings LTE-A to the UK; LightSquared future remains dim

Editor’s Note: Wireless operators are a busy bunch, and as such RCR Wireless News will attempt to gather some of the important announcements that may slip through the cracks from the world’s largest carriers in a weekly wrap-up. Enjoy! --U.K.-based wireless operator EE said this...

Analyst Angle: Why isn’t EBay an MVNO?

At the peak of the mobile virtual network operator fervor we witnessed in the 2005 to 2007 timeframe, common wisdom held that a successful MVNO must have killer content, a highly targeted

Carrier Wrap: China Mobile Q3 results; Ntelos, Dish extend LTE partnership

Editor’s Note: Wireless operators are a busy bunch, and as such RCR Wireless News will attempt to gather some of the important announcements that may slip through the cracks from the world’s largest carriers in a weekly wrap-up. Enjoy! --Regional telecommunications provider Ntelos Holdings announced...

Carrier Wrap: Prepaid space heats up; Vodafone, China Mobile team in Myanmar

Editor’s Note: Wireless operators are a busy bunch, and as such RCR Wireless News will attempt to gather some of the important announcements that may slip through the cracks from the world’s largest carriers in a weekly wrap-up. Enjoy! --AT&T Mobility this week announced a...